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Management & Leadership Seminars


Advanced Executive Secretarial and excellence in the art of dialogue and communication power


REF: M12383  DATES: 7 - 11 Apr 2019  VENUE: London (UK)-Radisson Blu Portman Hotel  FEE: 4500 

Overview:

Course Objectives:

Participants acquire new skills and actually refine skills through four main themes:

  • Tasks and responsibilities.
  • Basic and personal skills.
  • Actual and practical applications.
  • Electronic and technological applications.

The detailed content of the session:

Technical methods in the organization of files and documents:

  • The importance of office communications and archiving of documents.
  • Conservation staff characteristics.
  • Dealing with office communications.
  • The origin and cycle of documents.
  • Systems of supervision of archives.
  • Classification, coding and indexing.
  • Use of the computer in archiving.
  • Save and retrieve correspondence and documents.
  • Sorting, deporting and damaging archives.
  • Techniques and modern instruments in circulation, preservation and retrieval field.

Preparation of reports and correspondence:

  • The concept of correspondence and reports and their types.
  • The importance of reports to management.
  • Skills and skills for writing and reading development.
  • Characteristics and parts of a good report.
  • Method of writing correspondence and reports.
  • The illustrations in the reports.
  • Computer and output correspondence and reports.
  • Common mistakes in writing correspondence and reports.

Modern Secretarial Skills:

  • Administrative Assistant role in the enterprise, and features of the Administrative Assistant.
  • Communication skills in secretarial offices.
  • Preparation of the agenda and the minutes of the meeting, organization of travel.
  • Organization of office work: appointments, time, order of work according to priorities.
  • Dealing with others, and working pressure in secretarial offices.
  • Simplification of office work procedures, and effective use of the phone.
  • Electronic Secretarial.
  • Use modern hardware, software, and office tools.

Executive secretarial and office management:

  • Office administrative process.
  • Tasks and responsibilities and attributes of the office manager, administrative assistant executive secretary.
  • Communication skills.
  • Time management and priority setting.
  • Organizing meetings and organizing travel.
  • Dealing with telephone calls, and with visitors.
  • The physical environment in the modern office.
  • Correspondence, reports and internal notes.
  • Office equipment and techniques.
  • Work manuals and office procedures.

Electronic Secretarial:

  • Recent trends in secretarial.
  • The importance of modern techniques in secretarial work.
  • Preparation of correspondence and reports on the computer.
  • View information on the computer.
  • Organize people's information electronically.
  • Organize meetings electronically.
  • Organize archives and documents electronically.
  • Electronic organization of appointments and tasks in secretarial offices.
  • Electronic communications (Internet, intranet, e-mail).

Self-development of administrative assistants and etiquette:

  • The concept of etiquette, its rules, and its importance in secretarial tasks.
  • Work without supervision and self-development.
  • Development of positive concepts and trends.
  • Phone usage skills.
COURSE DATES
7 - 11 Apr 2019
COURSE REF
M12383
VENUE
London (UK)
Address
Radisson Blu Portman Hotel
COURSE FEE
4500 

Radisson Blu Portman Hotel

Radisson Blu Portman Hotel

COURSE REF: M12383

Advanced Executive Secretarial and excellence in the art of dialogue and communication power

London (UK)

COURSE DATES: 7 - 11 Apr 2019
Address: Radisson Blu Portman Hotel
COURSE FEE: 4500 

BOOKING INQUIRY
 

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