Implementing the lean thinking in health care

Overview:

Define Lean thinking:

• Understand what your patients value.
• Create a culture of Continuous Improvement.
• Use data to drive improvement.
• Identify and eliminate waste.

Who Should Attend:
All of the following attendees will benefit from this program:

• Healthcare executives.
• Physicians.
• Nurses.
• Clinical staff.
• Industrial and management engineers.
• Laboratory and specialized healthcare services.
• Insurance company staff.
• Pharmaceutical staff.

Course content:
Practical Problem Solving and A3 Thinking:

• Introduce the Plan-Do-Check-Act (PDCA) formatted problem solving process.
• Create an understanding of the A3 thinking process and how it can be used in problem solving.
• Practice the process in a group setting.
• Go away with a sense of how you might use the process to improve results in your organization.

Lean Leadership and Change Management:

• Learn how to lead efforts in which tools and methods learned during can be put into practice.
• Better understand your role as a leader in Lean transformation.
• Understand Lean implementation as a change initiative.
• Return home with a sense of direction about how to improve results in your organization.
• Explain Lean principles, systems, and tools and discuss how, when, and why they apply to healthcare environments.
• Explain how implementing Lean thinking is intended to create sustainable organizational culture change.
• Describe the features and attributes of a Lean culture and the Lean Transformation Model.
• Apply Lean principles and methodologies to improve work processes and systems.
• Demonstrate effective coaching skills for developing problem-solving capabilities in others.
• Examine your own role and function pertaining.
• Analyze the application of Lean principles, systems, and tools for organizational improvement.
• Identify gaps between the current state and the desired future state of your organization or unit.