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Maintenance, Inspection, Testing, Corrosion, Painting, Turnaround & Industrial Services


Improving Effectiveness of Engineering and Maintenance Departments


REF: O9271  DATES: 25 Feb - 8 Mar 2018  VENUE: Boston (USA)  FEE: 8250 

Overview:

Program Content

This program emphasises improving the effectiveness of the Engineering and Maintenance Departments through Innovative customized application of following methodologies: Productivity Improvement, Customer Satisfaction, Customer Delight, Quality Assurance, Continuous Improvement and TQM Systems. Participant will learn how to go about Balancing these sometimes competing methodologies.
These methodologies have universal application but program is a specialist training program and is targeted at the special needs of the Engineering and Maintenance Departments. It shows the special yardsticks that are used to measure their performance and effectiveness in meeting organizational goals and internal customer requirements.
This program covers the in-depth multi-discipline understanding of the business processes in Engineering and Maintenance, how to manage them, how to make improvements and how to get recognition for the Engineering & Maintenance Departments as High Performing Departments.

  1. Major Issues of Concern and Current Problems
  2. Business Process Mapping and Flow Charting
  3. Design, Engineering and Maintenance Service Delivery Process (Planning Management)
  4. Internal Management Analysis and Checklists.
  5. Nonconforming Service and Corrective Action Control
  6. Records Maintenance
  7. Use of Information Technology.
  8. Using Consultants. Where they can and cannot help.
  9. Coordinating with the other departments.
  10. Preparing Departmental Policy, Procedures and Operating Manual including Forms
  11. Implementation Planning for Improvements in your Department
  12. Implementation Case Study. 
  13. In this program you will also learn about…
    1. Major Practical Issues
    2. Problems Faced
    3. Customer Orientation
    4. Future Trends
    5. Industry Methodologies, Standards Best Practices
    6. Quality Assurance
    7. Planning Issues
    8. Outsourcing
    9. TQM
COURSE DATES
25 Feb - 8 Mar 2018
COURSE REF
O9271
VENUE
Boston (USA)
COURSE FEE
8250 

COURSE REF: O9271

Improving Effectiveness of Engineering and Maintenance Departments

Boston (USA)


COURSE DATES: 25 Feb - 8 Mar 2018
COURSE FEE: 8250 

BOOKING INQUIRY
 

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