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Dr Zainol has been a training facilitator and management consultant to various organizations and business establishments in Malaysia and the region since 1990. He is a mechanical engineer (graduated from Oklahoma State University in the USA in 1989), holds an MBA in Total Quality Management (graduated from Newport University, California, USA in 1998) and Doctor of Business Administration (DBA) (in Business Process Management) from University Utara Malaysia (2009). His career background sees him serving in capacities as quality manager for a foreign multinational in Malaysia, managing director of a local outfit, and stretches of periods of involvement as an entrepreneur in a franchising business venture.
Professionally, he serves as a registered facilitator and consultant for various government agencies, ministries and in the private sectors. He is a certified professional trainer (CPT) by the American Management Association (AMA) and Malaysian Institute of Management (MIM). He is a much sought-after speaker and trainer in quality, leadership, management, organizational development, operations management, change leadership, strategic planning, branding, motivation, business process management, franchising, and performance management. In short, he offers solutions towards improving efficiency and effectiveness of people and organizations. Besides training and consulting activities, Dr Zainol also serves as panels and consultants for Small & Medium Enterprise Corp Expert Advisory (SEAP), Malaysian Productivity Corp (MPC), Sime Darby Group, and several other GLCs and government agencies. He also sits in the committees of experts and advisory panels for Ministries of Human Resource (MOHR) and Science, Technology and Innovation (MOSTI). Recently, he is inducted as an Associate Member of the Institute of Bankers Malaysia (AIBM).
In his leisure, he enjoys reading, traveling, and networking.

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