Human Resource Development Business Skills & Best Practices

Overview:

Introduction:

If you're an HR and training professional looking for a course that lets you put your new learning into practice right away, Human Resource Development and Training Management course is for you.

This work-based learning program will give you the skills and knowledge you need for a career in strategic, tactical, and operational Human Resource Development (HRD). If you're already working as a manager, you'll learn how to manage HRD within the wider human resources and business context.

Course Objectives:

At the end of this course, the participants will be able to:

• Explain the importance of Emotional Intelligence (EI) to HR professionals and apply simple techniques to develop their emotional quotients
• Deliver balanced and well structured public speeches with ease and confidence after learning how to deal with public speaking anxiety and subduing its effects
• Describe the differences between influencing and persuading and use the best techniques in applying them in HR work-related situations
• Apply effective creative problem-solving techniques that will help them make the right decisions at work
• List the main differences between finance and accounting
• Use various budgeting techniques and apply them immediately in HR-related scenarios

Targeted Audience:

• HRD specialist
• HR manager
• Training manager
• Training consultant
• Benefits analyst
• Human resource management (HRM)
• Human resource officer
• Human resource systems manager
• Personnel adviser
• Recruitment consultant
• Training and development coordinator

Course Outlines:

Unit 1:

• Introduction
• Aligning HR Objectives with Organizational Mission
• Vision
• Strategic Objectives
• Quality Policies.

Unit 2:

• Understanding Organizational Objectives.
• Business Environment.
• Business Needs.
• HR Strategic Plans.
• HR Business Processes.

Unit 3:

• Implementing Good & Best Practices in HR Processes.
• Customer-Centric Management.
• HR General Good Management Practices.
• Leadership in HR.

Unit 4:

• Leadership Processes.
• Leadership Activities some Ideas.
• HR Best Practice Processes.
• Exceeding "Customer" Expectations Ideas for HR.
• Improvements Implementation System for HR.

Unit 5:

• IT Systems & Processes for HR Productivity & Customer Satisfaction.
• Fast-tracking Change & Improvements.
• Workshop: Preparing an Action Plan for Implementing Improvements in your Organization.
• Recommendations.