Euro-training Center
 Improvement of Soft Development Skills Z1734 QR Code
Share   Like Download Brochure (PDF) Dates and locations

Improvement of Soft Development Skills



Soft skills training is training that focuses on developing skills such as communication, teamwork, and problem-solving. Other soft skills include emotional intelligence, a positive attitude, and taking the initiative

Course Objectives:

At the end of this course the participants will be able to:

  • Advanced communication and negotiation skills.

  • Interpersonal skills and empathy.

  • Leadership and management skills.

  • Entrepreneurship and initiative-taking.

  • Adaptability and continuous learning skills.

  • Teaching and training skills

Targeted Audience:

  • Managers
  • Communication managers
  • Research and development 
  • Human resource 

Course Outlines:

Unit 1: 

  • Identify the skill desired specifically. Often we throw words around without the specificity that would make them more easily studied and improved

  • Determine what you want the end goal to be

  • Rely on others rather than yourself

  • Track the items in a meaningful time frame

Unit 2: 

  • Increased productivity

  • Improved customer service

  • Increased self-confidence

  • Increased retention rates

  • Improved job satisfaction

  • Increased loyalty from customers

Unit 3: 

  • Communication skills are almost always high on the 'essential skills' list in any job advertisement

  • Making Decisions

  • Self-Motivation

  • Leadership Skills

Unit 4:

  • Team-Working Skills

  • Creativity and Problem Solving Skills

  • Time Management and ability to work under pressure

  • Positive attitude

Unit 5: 

  • Self-assessment questionnaires

  • Informal feedback from peers and managers

  • Focus groups

  • On-the-job observation

  • Actual job performance key performance indicators (KPIs)

Select training course venue