Peformance Management
Overview:
Introduction:
This training program is designed to equip participants with the essential skills and knowledge needed to effectively manage and enhance the performance of individuals, teams, and organizations. Through a combination of interactive sessions, practical exercises, and real-world examples, participants will gain insights into the principles and practices of performance management.
Program Objectives:
At the end of this program, the participants will be able to:
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Understand the fundamentals of performance management and its importance in achieving organizational goals.
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Learn how to set clear performance expectations and goals for individuals and teams.
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Develop the skills to provide constructive feedback and conduct meaningful performance evaluations.
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Explore techniques for identifying performance gaps and implementing targeted improvement plans.
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Discover strategies for fostering a culture of continuous improvement and employee engagement.
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Gain insights into effective communication and coaching methods to enhance performance.
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Acquire tools for handling performance-related challenges and conflicts within teams.
Targeted Audience:
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Managers and Supervisors.
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Human Resources Professionals.
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Team Leaders.
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Executives and Business Owners.
Program Outlines:
Unit 1:
Understanding Performance Management:
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Introduction to Performance Management.
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Benefits and Significance of Effective Performance Management.
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Key Concepts: Performance, Productivity, and Engagement.
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Linking Performance Management to Organizational Success.
Unit 2:
Setting Performance Expectations:
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Defining Clear Performance Goals and Objectives.
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SMART Goal Setting Methodology.
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Aligning Individual Goals with Organizational Goals.
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Cascading Performance Expectations across Teams.
Unit 3:
Providing Feedback and Coaching:
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The Art of Constructive Feedback.
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Feedback Models and Techniques.
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Coaching for Performance Improvement.
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Role of Effective Communication in Feedback.
Unit 4:
Performance Evaluation and Appraisal:
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Approaches to Performance Appraisal.
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Designing and Conducting Performance Reviews.
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Addressing Strengths and Areas for Development.
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Performance Ratings and Calibration.
Unit 5:
Performance Improvement Strategies:
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Identifying Performance Gaps and Root Causes.
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Developing Performance Improvement Plans (PIPs).
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Employee Development and Training Opportunities.
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Building a Culture of Continuous Improvement.