Euro-training Center
 Course: Leadership through the vision of developing and implementing an organizational excellence start (M9307) QR Code

Course: Leadership through the vision of developing and implementing an organizational excellence start



The objectives of the program:

Refining and developing participants' capabilities on how to apply best practices and methodologies related to strategic planning and developing strategic plans according to the standards of the European Excellence Model EFQM
Record, analyze and evaluate the organization's strategy in accordance with quality standards.
Formulating and developing a strategy and plans that are compatible with the requirements of the internal and external environment and the quality of performance.
Implementation of stages and steps of strategic management according to models of excellence.

The scientific content of the training course:

The first unit European Excellence Model: basic introductions.

  • A brief history of EFQM.
  • European Excellence Model as a Global Model.
  • Establishment’s evaluation system calculating the criteria of the Excellence Model.
  • Managing Excellence and the European Model of Excellence.
  • Equation of Excellence and Quality Awards.

The Second Unit: Excellence Model Standards (EFQM):

  • The first criterion - leadership.
  • The second criterion - policies and strategies.
  • The third criterion - human resources.
  • Forth Standard – Resources.
  • Fifth Standard - Operations.
  • Sixth Standard - Customer Results.
  • Standard 8 - Community Outcomes.
  • Standard IX - Human Performance Results.

The third unit: developing the strategy:

  • The relationship between strategy and excellence model.
  • Vision development.
  • Mission development and directions.
  • Development of plans and programs.
  • Development of implementation mechanisms according to the comprehensive quality.

The Fourth Unit: Building Strategy and Organizational Excellence:

  • External climate analysis.
  • Internal climate analysis.
  • Define strategic directions.
  • Define strategic goals.
  • Formulating and forming the strategy and the strategic and tactical plans implemented for it.
  • Implement the strategy.
  • Follow-up, evaluation and updating of the strategy.

The Fifth Unit:

  • Creative planning.
  • Concept Planning.
  • Benefits of planning.
  • Tactic and strategy.
  • Components and elements of creative planning.
  • Types of planning.
  • Practical exercise.

The sixth unit: Strategic planning and quality management:

  • The concept of strategic planning.
  • Strategic planning and challenges of international competition.
  • Characteristics of strategic planning.
  • Advantages of strategic planning.
  • Porter and Strategic Planning.
  • Strategic planning and quality.

The Seventh Unit: Effective planning:

  • Steps and stages of the planning process.
  • Obstacles to the planning process.
  • Creative tools and means to predict.
  • Principles of effective planning (Japanese model).
  • Contingency planning (practical case).

The Eighth Unit: Skills Supporting Strategic Planning:

  • Control systems.
  • Information Systems.
  • Systems of strategic incentives.
  • Effective communication systems.
  • Work teams.

The Ninth Unit: Future Leadership and Strategic Planning:

  • Who are the future managers and leaders?
  • Future challenges and preparing individuals to face them.
  • Japanese experience in preparing future leaders.
  • The three models for creative plans.
  • Wrong practices in planning for the future.
  • Strategic thought and quality planning.

The Tenth Unit: The Strategic Planning and Excellence Management Lab:

  • How to develop a business plan for the participant's department.
  • How to avoid errors in the planning process.
  • Environmental Impact Survey as a template for strategic planning.
  • Laboratory review your past planning experiences.

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