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 Essential Skills for Effective Training Administration (Certified Training Administrator) (H3003) QR Code

Essential Skills for Effective Training Administration (Certified Training Administrator)

Overview:

Introduction:

An effective training administrator coordinates the administrative activities of the training function, maintaining and developing information systems to enable the department to operate proactively in employee development and training.

Course Objectives:

At the end of this course the participants will be able to:

  • Gain a useful complete overview of how training departments function
  • Get the very latest in innovation and practices that will add value to the training function
  • Gain confidence by getting a thorough understanding of how things work and why things need to be done in a certain way
  • Be equipped with the essential skills to confidently give expert support in the planning and preparation of training events

Targeted Audience:

  • Training Personnel
  • Training Coordinators
  • HR Staff

Course Outlines:

Unit 1: The Successful Training Administrator:

  • Defining the role, skills, qualities, and attributes which lead to success
  • Maximizing your support to your manager - defining their needs
  • Training policy and your organization's strategy
  • Keeping up to date with training issues

Unit 2: Establishing Training Needs: 

  • Identifying training needs at individual, departmental and organizational levels
  • The structure of training plans and how to administer them
  • Understanding the training cycle and supporting system
  • Awareness of different learning styles and how to provide for them

Unit 3: Training Records and Information:

  • Maintaining records, systems, and libraries
  • Assessing training records software
  • Data protection implications

Unit 4: Organization and Administration:

  • Identifying effective routines and administrative systems
  • Simplifying procedures and utilizing checklists
  • Storing information, books, videos, etc
  • Administering access

Unit 5: Managing Training Events and Dealing with Suppliers:

  • Identifying training needs and possible solutions
  • Negotiating the best deal for your needs - promoting training activities
  • Organizing travel and accommodation
  • Checklists for training rooms
  • Pre- and post-course administration/document design - joining instructions and course handouts
  • Training evaluation - internal and external

Unit 6: Effective Face-to-Face Communication:

  • Analyzing assertive, aggressive, and passive behavior
  • Dealing with difficult or unreliable people
  • Building relationships
  • Getting information and cooperation from others
  • Listening and questioning effectively - becoming a better communicator

Unit 7: Personal Effectiveness and Time Management:

  • Planning, prioritizing, and organizing 
  • Identifying and controlling time wasters
  • How to increase others' confidence in you
  • Meeting the expectations of your internal customers

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