Euro-training Center
 Human Error Analysis & Prevention (S7022) QR Code

Human Error Analysis & Prevention

Overview:

Introduction:

Human errors refer to the environmental, organizational, and job factors, and human and individual characteristics which influence the behavior at work in a way which can affect an organization’s health and safety performance. A simple way to view human error is to think about three aspects: the job, the individual, and the organization, and how they interact to impact health and safety-related human behavior.

After an accident involving human failure - using human error analysis tools can identify the causes and contributing human error factors. Establishing these underlying causes of an accident/incident is the key to preventing similar human error accidents/incidents.

This conference is aimed at providing delegates with the practical on-site knowledge and skills to develop and successfully implement effective human error analysis techniques.

Conference Objectives:

At the end of this conference the participants will be able to:

  • Learn the underlying reasons why human errors occur
  • Explain the various human error analysis techniques and how they can be used
  • Learn how to correct human performance issues before they cause problems
  • Learn how to assist others in your organization in dealing with human performance in your operations
  • Show how human behavior can lead to human errors and incidents/accidents
  • Provide practical ideas and methods for observing and preventing human errors
  • Review practical case studies to show how other organizations have used human error analysis techniques to prevent human errors in the workplace

Targeted Audience:

  • HR Professionals
  • Those seeking new prevention and mitigation approaches to solve human performance problems
  • Those seeking techniques to analyze facilities, systems, and operations proactively and reactively

Course Outlines:

Unit 1: Introduction to Human Error:

  • What is human error?
  • Understanding the different types of human error
  • Human Error related workplace and job task causation factors
  • Human failures in the causes of accidents/incidents
  • Define human error and prevention objectives

Unit 2: Human Error Analysis Factors:

  • Managing Rule-Breaking situations (Violations)
  • Human behavior patterns leading to human errors
  • Cultural behavior and sensory and perception
  • Using the Shell ‘Hearts and Minds’ toolkit to improve human behavioral factors
  • The different types of human errors and prevention options

Unit 3: Observation Methods for Unsafe Acts and Conditions:

  • Using the Dupont ‘STOP’ on-site safety observation tool for
    • Observing Substandard Practices and behavior
    • Observing Substandard Conditions
  • Using ‘Job Safety Analysis’ to identify and assesses types of human errors
  • Identify human errors of presented accident scenario

Unit 4: Human Error Analysis Techniques:

  • Analyzing site operations human error situations
  • Using the ‘Human Reliability Assessment’ (HRA) human error analysis technique
  • Human error observation and prevention options
  • Options and Solutions for preventing human errors
  • Using the Fault Tree Analysis method to analyze human errors

Unit 5: Human Error Analysis & Prevention – Getting Started:

  • Identifying and categorizing human errors in the workplace
  • Considering Human factors when analyzing incidents and accidents
  • Review of Human factors in existing work methods and procedures
  • Human error analysis within the health and safety management system
  • Checklist for observing human errors in the workplace

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