Euro-training Center
 Management Skills and Techniques (M1019) QR Code

Management Skills and Techniques

Overview:

Program Objectives:

By the end of the program, participants will be able to:

  • Apply the management functions of planning, organizing, directing and controlling in a team environment.
  • Run an effective work schedule that will increase productivity of work groups.
  • Coordinate and communicate with others to achieve the desired goals.
  • Manage creative problem-solving and decision-making processes.

Program Outline:

Understanding the Transition from Technical Expert to Functional Manager/Supervisor:

  • The Functions of Management.
  • The Skills Needed.
  • Common Management Mistakes You Want to Avoid.
  • Assessing and Adapting Your Leadership Style.

Planning and Organizing Tools and Techniques:

  • Work Breakdown Structures (WBS).
  • Critical Path Method (CPM).
  • Program Evaluation and Review Technique (PERT).
  • Low Cost Scheduling/Crashing.
  • Understanding Project Schedules.
  • Bar Charting.
  • Manpower Planning.

Management Through Performance Analysis:

  • Creating and Measuring Performance Expectations.
  • Key Performance Indicators (KPIs).
  • Setting Targets/Standards.

Dealing with Your Team Members, Contractors and Customers:

  • Communicating and Influencing.
  • Barriers to Communication.
  • What Defines A Good Communicator.
  • Managing Conflicts Effectively.

Building Successful Work Teams:

  • The Importance of Teams and Teamwork.
  • Understanding the Mechanics of Groups.
  • Team-Building Techniques that Work.

Analyzing Issues and Making Effective Decisions:

  • Defining Problems and Analyzing Causes.
  • The Rational Approach to Problem-Solving (Kepner-Tregoe).
  • Problem Analysis Supplementary Tools.
  • Creative Decision-Making Tools.
   

 

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