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Administrative Creativity in Organizing and Planning



Get ready to recharge yourself with new energy to propel your career, increase job satisfaction, and add greater value to your organization. This seminar will show you how. You will learn the combination of attributes and skills you need to accelerate your career positively and successfully along your professional path, now and into the future. Become a positive force for your organization, your customers, and your colleagues.

Course Objectives:

At the end of this course the participants will be able to:

  • Take charge of your career and personal life for greater growth and satisfaction
  • Develop winning relationships by building strong trust
  • Communicate honestly, directly, and professionally in all areas
  • Develop and access the vast resources of your creativity
  • Develop emotional hardiness to face daily challenges effectively
  • Be willing to take full responsibility for your life and your success
  • Increase your personal productivity by working smarter, faster, and better
  • Resolve conflict situations constructively by applying effective negotiation skills
  • Understand the team concept, how to be a team player, and promote teamwork
  • Demonstrate initiative and leadership skills from your current position

Targeted Audience:

  • Office Managers
  • Coordinators
  • Supervisors
  • Team Leaders
  • Senior Secretaries
  • Project Managers
  • New leaders

Course Outlines:

Unit 1: Taking Charge of Your Career: The Journey Begins!:

  • Build your professional reputation and credibility? Develop your unique value proposition and “brand”
  • Add value to your organization by providing the results all employers seek
  • Learning to learn: strategies for lifelong learning and development
  • Finding coaches and mentors, and building your professional network
  • Avoid the career killers – people, places, and things
  • Uncover and tap all the resources available for your career development
  • Commit to becoming a high performer and reap the rewards of excellence

Unit 2: Building Winning Relationships: Trust and Collaboration:

  • Experience the consequences of win-lose and win-win strategies
  • Learn how to achieve win-win relationships
  • Understand what is meant by TRUST
  • Know the difference between responsibility for and responsibility to another
  • Learn a credo for your relationships
  • Understand what you do that weakens others when you intend to help
  • Learn the valuing process as a skill to strengthen others
  • Employ RAM (Relationship Asset Management) strategies

Unit 3: Communication Skills for Today’s Professional: Your Message Power  :

  • Why becoming a great communicator will empower you and boost your career? Learn about people’s perceptions and viewpoints and how they differ
  • Master the basics of face-to-face communication
  • Learn to understand and improve your skill in listening
  • The four styles of communication and how to employ them
  • Make skillful presentations to one or many
  • Learn to exchange helpful feedback
  • The principles of positive Influence and persuasion

Unit 4: Creative Thinking and You: Key to Working Smart:

  • Opening your mind to clear and inspired thinking
  • Developing a whole-picture perspective
  • The II &T thinking steps
  • Combining reasoning, emotion, and inspiration
  • How to generate alternative ideas
  • Tapping into your inner wisdom
  • Evaluating alternatives on their merits
  • The "Six Lens" approach for whole-brain optimization

Unit 5: Emotional Resilience: Handling Life’s Challenges:

  • Learn how you respond to challenging or upsetting events (key moments)
  • Explore and understand the patterns in your responses to key moments
  • Learn the process for exploring the consequences of your behavior
  • Learn to choose positive behaviors and feelings during your key moments

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