Advanced Problem Solving and Decision Making

Overview:

Introduction:

This workshop addresses the complexities of advanced problem solving and decision making within professional settings, focusing on the challenges of identifying, analyzing, and resolving issues efficiently. Participants will engage with powerful methodologies and tools to strengthen their decision-making skills, empowering them to manage uncertainty and drive successful outcomes.

Workshop Objectives:

At the end of this workshop, participants will be able to:

• Apply advanced problem-solving frameworks to complex organizational challenges.

• Identify root causes of issues using analytical tools.

• Develop effective solutions through creative thinking techniques.

• Make informed decisions under uncertainty and pressure.

• Evaluate the impact of decisions and improve future decision-making processes.

Target Audience:

• Mid to senior-level managers responsible for strategic decision-making.

• Project managers and team leaders overseeing complex projects.

• Operations managers seeking improved problem-solving skills.

• HR professionals tasked with conflict resolution and organizational development.

• Professionals aiming to enhance their analytical and critical thinking skills.

Workshop Outline:

Unit 1:

Problem Identification and Analysis:

• Define and understand the types of problems in organizational contexts.

• Explore root cause analysis tools (e.g., Fishbone Diagram, 5 Whys).

• Apply data gathering and analysis to clarify problem scope.

• Discuss the role of assumptions and biases in problem identification.

• Develop skills for reframing problems to reveal alternative solutions.

Unit 2:

Developing Solutions and Creative Problem-Solving Techniques:

• Explore brainstorming and creative thinking tools (e.g., SCAMPER, Mind Mapping).

• Learn methods for evaluating and selecting solutions.

• Discuss structured problem-solving approaches (e.g., Six Sigma, Lean Thinking).

• Review case studies on successful problem-solving in high-stakes environments.

• Identify techniques for overcoming obstacles to effective solutions.

Unit 3:

Decision-Making Strategies and Evaluation:

• Review decision-making models (e.g., SWOT Analysis, Decision Trees).

• Learn how to weigh risks and benefits in decision-making processes.

• Develop skills for making decisions under time constraints and uncertainty.

• Discuss ways to implement decisions and measure their effectiveness.

• Establish a framework for continuous improvement in problem-solving and decision-making.