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 Advanced supervisory skills and enhance the creative environment at work K1528 QR Code
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Advanced supervisory skills and enhance the creative environment at work



Because supervisory levels are the link between the executive and senior management levels, achieving the organization's objectives, increasing productivity and overall performance of the organization, affects the effectiveness and efficiency of supervisors' performance.
And because of the skills of supervisors in any organization in need of continuous development, and to acquire advanced tools and methods that reflect on the deepening of these skills and activate their role in motivating individuals working, and push them to commit to the goals of the organization.
You need this conference to learn about supervisory skills and advanced methods, to be able to play an effective and supervisory role in your organization.

Course Objectives:

At the end of this course the participants will be able to:

  • Understand the benefits of effective workplace communication
  • Learn effective communication techniques – both verbal and non-verbal
  • Explore the effect of body language on relationships and trust
  • Practice greeting and departing – first and lasting impressions
  • Recognize obstacles to effective communication
  • Consider how to ‘close the loop’ on communication flow
  • Apply effective communications for difficult conversations
  • Explore concepts and skills for critical thinking and solution-oriented problem solving
  • Fine-tune team decision making to multiply potential options
  • Use proven frameworks to customize their situational problem-solving approach
  • Coach their employees to bring them ideas, rather than problems
  • Increase their chances of success when offering recommendations
  • Promote a culture focused on innovation and growth

Targeted Audience:

  • First-line managers
  • Supervisors
  • Team leaders
  • Anyone who is considering taking on or applying for a new position that requires the supervision of others.

Course Outlines:

Unit 1:

- The Administrative and Supervisory Process and the Fundamentals of Management "future perspective":

  • Supervisory function.
  • Traditional Outlook in Management.
  • Contemporary Perspective in Management.
  • The management process from a future perspective.
  • Skills to do the administrative process.
  • Integrated Comprehensive Manager.
  • Modern management.

Unit 2: 

- Modern Strategic Management:

  • Implementation of strategic planning and effective organization of human resources management.
  • Stages of building a management strategy.
  • Introduction to empowerment-based Strategic Building.

- Managing Priorities and Confronting Work Stress:

  • Modern Access to Priority Management.
  • Matrix "Coffee" for prioritization and time management.
  • Ways to Confront and Manage Work Stress Management Stress
  • Stress Theories.
  • Practical case and open discussions.

Unit 3:

- Effective Administrative Communication:

  • The basics of the communication process.
  • Organizational Communication.
  • Communication barriers.
  • Communication behavior patterns.
  • Factors to achieve optimal handling of different communication patterns.
  • Applied case.

- Effective Meeting Management:

  • Concept of meeting.
  • Concept of meeting management.
  • The importance of meetings.
  • Types of meetings.
  • Patterns and behavior of members during meetings.

Unit 4:

- Negotiation and Persuasion Skills:

  • The concept of negotiation.
  • Methods of persuasion and solution.
  • Characteristics and specifications of the professional negotiator.
  • Representation of practical roles.

- Modern Managerial, Innovative, and Creative Skills in Problem-Solving and Decision Making:

  • Thinking patterns in the human mind.
  • Is creative thinking coincidental or deliberate?
  • Creative thinking methods.
  • Discussions.

Unit 5:

- Excellence in The Preparation Of Appropriate Administrative Change Programs And Plans:

  • What are development and change?
  • Concept - importance - objectives - characteristics - stages.
  • The scientific method of introducing change.
  • Types of change.

- Promoting the Creative Environment at Work:

  • Concept of building thought leadership and habits of an effective leader.
  • The concept of creativity and mental delineation Mind Mapping and stages of the process of creativity.
  • Creative thinking and its impact on the management planning process.
  • Understanding of individual personality, collective and innovative mental.
  • The Seven Practices of an Effective Leader.
  • Stages, components, determinants, elements of creative thinking, and methods of measurement.
  • Measures of creativity.
  • Methods of creative and innovative thinking and how to apply and involve the executors.
  • Obstacles and obstacles to creativity.
  • How to acquire creative skills to achieve administrative excellence in work.
  • Creativity and solving administrative work problems using a brainstorming method.
  • Some creative experiences and lessons learned.
  • The inevitability of excellence and features of the contemporary administrative environment.
  • The axes of excellence and the competitive position of the organization.
  • Weapons of Excellence.
  • Managing managers.
  • How the Malaysian experience benefited from the Japanese experience.
  • Delivery on the time.
  • Quality Control.

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