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 Strategic Benchmarking Mastery M1079 QR Code
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Strategic Benchmarking Mastery

Overview:

Introduction:

This training program is an immersive course designed to equip participants with the knowledge and skills to effectively apply benchmarking techniques within their organizations. Through hands-on workshops and real-world case studies, attendees learn how to identify, assess, and implement best practices from leading industry peers.

Program Objectives:

At the end of this program, the participants will be able to:

  • Utilize benchmarking methodologies to identify and analyze best practices from industry leaders.

  • Implement practical strategies to integrate benchmarking findings into their organization's processes and operations.

  • Drive continuous improvement initiatives and achieve performance excellence by leveraging insights gained from benchmarking activities.

  • Analyze the appropriate methods of continuous improvement

Targeted Audience:

  • Manager who need to improve their skills in benchmarking and performance management

  • Engineers.

  • Accountants and finance staff.

  • Operation Managers/Process Managers.

  • HSE Leaders.

  • Middle Managers and Team Leaders involved in process improvement.

  • Project and Programme Managers.

  • Change Leaders.

  • Human Resource (HR) Professionals.

Program Outlines:

Unit 1:

Performance Measurement: Why It Matters and How To Do It? :

  • The Need for Performance Measurement.

  • Using Measurement to Transform Your Organisation.

  • The History of Measurement.

  • Key Performance Indicators (KPI) Explained.

  • Measuring the Correct Things.

Unit 2:

The Process of Benchmarking:

  • History of Benchmarking.

  • Benchmarking Terminology.

  • Strategic, Performance, and Process Benchmarking.

  • Internal vs. External Benchmarking.

  • Applying the Most Appropriate Benchmarking Approach.

Unit 3:

Conducting a Benchmarking Project:

  • How to Identify Suitable Benchmarking Projects.

  • Running a Successful Benchmarking Project.

  • The Phases of Benchmarking.

  • Identifying and Selecting Metrics and Partners.

  • Benchmarking Project Management.

Unit 4:

Understanding Data, Metrics, and Analysis Tools:

  • Data Use and Abuse: Using Data Constructively.

  • A Simple Revision of Key Statistical Terms and Techniques.

  • The Importance of the Standard Deviation and Variance.

  • The CATWOE Technique, RCA, 5-Whys, and Cause & Effect.

  • Collecting and Analysing Benchmarking Information.

Unit 5:

Essential Tools for Benchmarking and Continuous Improvement:

  • Kaizen and Continuous Improvement.

  • DMAIC and Six Sigma.

  • Poka-Yoke Approaches.

  • Legal and Ethical Issues in Benchmarking.

  • Personal Action Planning.

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