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Best Practices in Multi Shift Operations



Making sure the facility is operated safely and effectively is essential. It is crucial to see to it that the shift teams' needs in terms of their own well-being, individual growth, and team development are addressed. A manager, shift supervisor, or senior operator must be highly motivated and proficient in a wide range of technical and personal qualities in order to be successful.

Due to the possibility for "disconnects" that could lead to decreased throughput, higher levels of waste, and higher levels of danger, multiple-shift operations can present various difficulties. It might be like managing several distinct businesses at once to work several shifts.

Every shift change ushers in a fresh group of individuals with unique abilities, attitudes, and goals. What is required is a method of working that promotes shared objectives and a smooth flow of data, procedures, and goods throughout your company.

The book "Best Practices in Multi-Shift Operations" equips shift supervisors and senior operators for this extremely difficult yet exciting task by bringing together best practices from the top firms and a ton of high-profile case studies.

In our highly competitive environment, businesses must operate around the clock, necessitating the use of high-level talents for effective administration of these activities. This course will teach you the skills necessary for managing multi-shift operations effectively, and it will show you how the top businesses in the world handle 24-hour, multi-shift operations.

Course Objectives

At the end of this course, participants will be able to:

  • Understan the Problems Associated with 24/7 Shift Operation Procedures and Solutions
  • Study tested Best Practices for managing 24-hour shifts.
  • Make intershift conversations seamless
  • Utilize proper practices when handing over shifts.
  • Improve plant capacity utilization and process reliability
  • build the shift team through training
  • address the requirements of the shift team
  • Recognize the benefits and drawbacks of different shift systems.
  • comprehend the body clock, fatigue, and fatigue prevention
  • Review the instrumentation and DCS operator interfaces, and understand how to prevent potential problems.
  • Utilize in-depth, well-known case studies to study occurrences at other plants.
  • Make an action plan for ongoing advancement at work.

Targeted Audience

  • Operational Managers
  • Maintenance and Engineering Personnel
  • Training & Development Personnel
  • Personnel from Logistics or Network Support Teams
  • Shift Supervisors and Shift Team Leaders
  • Personnel Interested in Quality and Quality Assurance
  • HR Personnel and Those Involved in Staff Health and Welfare at Any Level

Course Outline

Unit 1:The Multi-Shift Operations Methodology and Problem-Solving Techniques

  • self-evaluation and work operation measurement
  • How to effectively communicate?
  • Continuity of execution
  • Change of shifts and shift transfers
  • recognizing the international standard for multi-shift operations and making an effort to adapt

Unit 2:  Efficient Handing Over and Shift Change and Continuity of Operations

  • How can all shifts be managed and communicated with effectively?
  • Messages to the shift leader
  • Collaboration and efficient operational techniques
  • practice with shift teams

Unit 3:Effective Shift Supervisors and 24 Hour Operations

  • Recognizing the supervisor's position
  • The shift supervisor's education
  • "Continuous Improvement" concept
  • The "Kaizen" idea and its application both the TPS and 5S methodologies
  • Understanding "GEMBA," a Japanese phrase that means "the actual place," as a methodology

Unit 4:Understanding the Advantages and Disadvantages of Multi-Shift Operations

  • Effects of fatigue and accidents in multiple-shift work
  • arranging for different shifts
  • evaluating delegate shift plans
  • Understanding circadian rhythms and the role they play in shift management

Unit 5: Understanding and Dealing with the Issues of People in Multi-Shift Management

  • How should I react when I perform poorly?
  • encouragement and inspiration
  • discipline in shift work is crucial
  • dependable method
  • How to oversee, assess, and effectively review performance
  • Studies of multi-shift operations and action plans at the largest corporations
  • "Question & Answer session" and a review of the course

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