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Best Practices in Multi Shift Operations



The book "Best Practices in Multi-Shift Operations" equips shift supervisors and senior operators for this extremely difficult yet exciting task by bringing together best practices from the top firms and a ton of high-profile case studies. This training program enhances the skills necessary for managing multi-shift operations effectively, and it will show how the top businesses in the world handle 24-hour, multi-shift operations.

Program Objectives:

At the end of this program, participants will be able to:

  • Understand the Problems Associated with 24/7 Shift Operation Procedures and Solutions.

  • Study tested Best Practices for managing 24-hour shifts.

  • Make intershift conversations seamless, and Utilize proper practices when handing over shifts.

  • Improve plant capacity utilization and process reliability, and Build the shift team through training and address the requirements of the shift team.

  • Recognize the benefits and drawbacks of different shift systems, comprehend the body clock, fatigue, and fatigue prevention.

  • Review the instrumentation and DCS operator interfaces, and understand how to prevent potential problems.

  • Utilize in-depth, well-known case studies to study occurrences at other plants to make an action plan for ongoing advancement at work.

Targeted Audience:

  • Operational Managers.

  • Maintenance and Engineering Personnel.

  • Training & Development Personnel.

  • Personnel from Logistics or Network Support Teams.

  • Shift Supervisors and Shift Team Leaders.

  • Personnel Interested in Quality and Quality Assurance.

  • HR Personnel and Those Involved in Staff Health and Welfare at Any Level.

Program Outline:

Unit 1:

The Multi-Shift Operations Methodology and Problem-Solving Techniques:

  • Self-evaluation and work operation measurement.

  • How to effectively communicate?

  • Continuity of execution.

  • Change of shifts and shift transfers.

  • Recognizing the international standard for multi-shift operations and making an effort to adapt.

Unit 2:  

Efficient Handing Over and Shift Change and Continuity of Operations:

  • How can all shifts be managed and communicated with effectively?

  • Messages to the shift leader.

  • Collaboration and efficient operational techniques.

  • Practice with shift teams.

Unit 3:

Effective Shift Supervisors and 24 Hour Operations:

  • Recognizing the supervisor's position.

  • The shift supervisor's education.

  • "Continuous Improvement" concept.

  • The "Kaizen" idea and its application both the TPS and 5S methodologies.

  • Understanding "GEMBA," a Japanese phrase that means "the actual place," as a methodology.

Unit 4:

Understanding the Advantages and Disadvantages of Multi-Shift Operations:

  • Effects of fatigue and accidents in multiple-shift work.

  • Arranging for different shifts.

  • Evaluating delegate shift plans.

  • Understanding circadian rhythms and the role they play in shift management.

Unit 5:

Understanding and Dealing with the Issues of People in Multi-Shift Management:

  • How should I react when I perform poorly?

  • Encouragement and inspiration.

  • Discipline in shift work is crucial.

  • Dependable method.

  • How to oversee, assess, and effectively review performance?

  • Studies of multi-shift operations and action plans at the largest corporations.

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