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Business Process Re-engineering (BPR)



In today’s world, where the market dynamics change quite often, organizations need to work harder to maintain performance in a continually changing business context. And in a globally competitive market, these organizations need to improve the outputs from their processes dramatically and quickly. This can happen through Business Process Re-engineering (BPR).

Business Process Redesign and Re-engineering (BPR) is a powerful approach to bring in significant and sustained improvements in the effectiveness, efficiency, and responsiveness of an organization. This is achieved through understanding the processes through which work is done, identifying performance improvement opportunities, and realizing them. This training seminar offers the keys to the success of the organization.

Course Objectives:

At the end of this course the participants will be able to:

  • Understand the principles of BPR
  • Plan, implement and evaluate BPR in your organization
  • Use BPR tools effectively
  • Manage the BPR process
  • Deal with typical BPR challenges

Targeted Audience:

  • Business Managers
  • Business Process Analysts
  • Process Owners
  • Business and Systems Analysts
  • Information Technology Professionals
  • BPR Project Leaders
  • BPR Project Team Members and Quality Specialists

Course Outlines:

Unit 1: Introduction:

  • Developing a Business Process Redesign and Re-engineering (BPR) Vision
  • What are the benefits of Business Process Redesign and Reengineering (BPR)?
  • How BPR works in both the private sector and the government?
  • The Principles of BPR and how they work
  • Reasons for implementing BPR

Unit 2: Applying the BPR Method:

  • Business Process Redesign and Re-engineering (BPR) Method
  • Managing a BPR implementation project
  • A BPR Framework
  • The BPR Conceptual Model
  • BPR Key Questions

Unit 3: BPR Step by Step:

  • Business Process Reengineering activities
  • Identity and Communicating the Vision for Change
  • Put Together a BPR Team
  • Identifying Ineffective, Inefficient, and Unresponsive Processes
  • Define Relevant Process Measures
  • Analyze the Process measures and identify improvements

Unit 4: Change Management Process for BPR:

  • Process Reengineering and Change Management
  • Preparing for change
  • Managing change
  • Reinforcing change
  • Applying a change management model

Unit 5: Using BPR as a Foundation for Continuous Improvement:

  • Ensuring thorough Analysis of Processes
  • Understanding the facets of resistance to change
  • Ensuring Project Success
  • Possible Impediments to Improvement
  • Business Process Redesign and Reengineering – the Business Case

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