Business System Analysis: Discovering, Analysis, Modelling & Specifying User Requirements (Certified Business System Analyst)

Overview:

Introduction:

Business systems analysis is the discovering, analyzing, modeling, and specification of the logical requirements of a business to design and build effective business solutions. Business systems analysis requires specialized knowledge and skills. The process of identifying and defining business requirements is very different from applying technology to address business requirements. Participants will gain knowledge of the best techniques and methods for gathering requirements from users and other stakeholders; develop business and data models that describe these requirements and write detailed specifications that provide an accurate blueprint for the designing, building, and testing of the proposed system. They will also learn how business systems analysis techniques can be related and integrated using the Architecture Framework to ensure that all the requirements are comprehensively described and correctly defined.

Course Objectives:

At the end of this course the participants will be able to: 

• Understand the Systems Development Life Cycle (SDLC)
• Define the system scope
• Identify system stakeholders
• Create a business case
• Model the business across all its dimensions: data, activities, locations, people, time and motivation
• Apply information gathering techniques
• Write a business requirements specification

Targeted Audience:

• Business and Systems Analysts
• Enterprise Architects
• Systems Development Project Leaders
• Systems Development Team Members
• Managers who need to understand more about this vital link between business users and IT systems

Course Outlines:

Unit 1: Introduction to Business Systems Analysis:

• The role of the business systems analyst
• The Systems Development Life Cycle (SDLC)
• The business systems analysis process
• Identifying system users and other stakeholders
• Defining the system scope
• Creating a business case

Unit 2: Modeling the Business:

• An introduction to modeling concepts
• The Architecture Framework
• Modeling data requirements
• Business process modeling for business systems analysis

Unit 3: Modeling the Business (Continued)

• Writing and modeling use cases
• Modeling the location dimension
• Modeling organizations, people and roles
• Analyzing business and time events
• Discovering and documenting business rules

Unit 4: Gathering Information:

• Communication for business systems analysts
• Interviewing methods
• Using questionnaires
• Document analysis and observation
• Workshop facilitation using Joint Application Design (JAD) techniques
• Eliciting and capturing requirements in workshops

Unit 5: Preparing a Business Requirements Specification:

• Functional and non-functional requirements
• Writing effective requirements
• Validating requirements
• The content of a business requirements specification