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 Certified Business Process Associate CBPA M2261 QR Code
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Certified Business Process Associate CBPA



This training program is designed to provide you with a comprehensive understanding of business process management (BPM) and equip you with the knowledge and skills necessary to become a certified professional in this field. By the end of this program, you will be well-prepared to take the CBPA certification exam and take your career in business process management to new heights.

Program Objectives:

At the end of this program, the participants will be able to:

  • Understand the fundamentals of business process management.

  • Learn the key concepts and techniques in process analysis and improvement.

  • Develop practical skills in documenting and modeling business processes.

  • Prepare for the CBPA certification exam.

  • Gain knowledge of best practices in business process management.

Targeted Audience:

  • Professionals interested in business process management and process improvement.

  • Individuals seeking to enhance their knowledge and skills in BPM.

  • Individuals preparing for the CBPA certification exam.

  • Process analysts, business analysts, and process improvement specialists.

Program Outlines:

Unit 1:

Introduction to Business Process Management: 

  • Fundamentals of business process management. 

  • Benefits and challenges of BPM implementation. 

  • BPM lifecycle and key stakeholders. 

  • Introduction to process mapping and documentation.

  • Tools and technologies used in BPM.

Unit 2:

Process Analysis and Improvement:

  • Process analysis techniques and tools. 

  • Identifying process inefficiencies and bottlenecks.

  • Lean and Six Sigma methodologies for process improvement. 

  • Measuring process performance and identifying KPIs. 

  • Implementing process optimization strategies.

Unit 3:

Process Modeling and Documentation:

  • Introduction to process modeling languages (BPMN, UML, etc.). 

  • Creating process flowcharts and swimlane diagrams. 

  • Documenting process details and requirements. 

  • Process simulation and analysis. 

  • Process governance and control.

Unit 4:

Process Automation and Technology 

  • Role of technology in process automation. 

  • Business Process Management Systems (BPMS). 

  • Robotic Process Automation (RPA) and its applications.

  • Integrating process automation with existing systems. 

  • Managing process change and organizational impact.

Unit 5:

CBPA Certification Exam Preparation: 

  • Overview of the CBPA certification exam format and requirements. 

  • Review of key topics and concepts covered in the course. 

  • Tips and strategies for successful exam preparation. 

  • Q&A session and final exam review.

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