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 Certified Contract Manager U299 QR Code
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Certified Contract Manager



This Contracts Management training course covers the contracting process from contract award, through planning and management to contract close-out and resolution of disputes. The intention is to develop a delegate’s existing skills in a wide range of contract management situations and to allow participants to have an awareness of practices in many business sectors including construction, petroleum, engineering, and other industries.

Course Objectives:

At the end of this course the participants will be able to:

  • Select the appropriate type and form of contracts for different situations
  • Understand the legal framework in which contract management takes place
  • Understand the contract complexities that need managing
  • Explain the practical steps in obtaining and analyzing performance data
  • Be more effective in contract management activities
  • Anticipate problems and manage risks
  • Integrate contract management with contract needs
  • Understand the best means of handling claims, disputes, and performance issues

Targeted Audience:

  • Contract Managers
  • Contact Professionals
  • Project Managers
  • Construction Managers
  • Procurement Managers
  • Commercial Managers
  • Persons who are involved in the acquisition of materials or equipment, or the management of suppliers and contractors delivering services

Course Outlines:

Unit 1: Understanding the Contract:

  • Overview of the tendering and contract award process
  • Understanding contracts – a refresher on legal requirements for a contract
  • Formal and Informal Contractual documents, including
  • Standard terms and conditions
  • Letters of intent
  • Letters of comfort
  • The specification and scope of work – linkage to price and payment
  • Recognizing where the contract risks lie
  • Tools and techniques to manage contract risks

Unit 2: Key Skills of Contract Management:

  • The role and value of an effective contract manager
  • Implementing the new contract
  • Effective Review processes
  • Inspection and certification of contractual performance
  • Managing suppliers of professional services
  • Working with contract management reports
  • Using KPIs ineffective contract management

Unit 3: Model Contracts and Terms:

  • Selecting the right model for the contract
  • Standard form Contracts – ICC, FIDIC, NEC, and others
  • Force Majeure clauses
  • Indemnities and Insurance clauses
  • Warranty clauses
  • Bonds and Guarantees
  • Contract variation clauses

Unit 4: Managing Price and Contract Variations:

  • Managing Price escalation
  • Getting a breakdown of costs
  • Cost and price analysis techniques
  • Tracking changes
  • Managing variations to the work
  • Changes to timing, accelerating delivery
  • Increase or decrease in scope
  • Changes to work methods
  • Negotiation techniques for price and contract variation management

Unit 5: Managing Claims and Disputes:

  • Typical contract claims – scope, delay, quality, payment
  • Implementing penalties or service credits
  • Liquidated and unliquidated damages
  • Termination and other methods of dealing with default
  • Defects in Liability Management
  • Dispute Resolution – tools and techniques to use
  • Contract closeout

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