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 Certified Human Resources Professional H1420 QR Code
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Certified Human Resources Professional



This program is designed to prepare participants for the certification exam only.

This training program offers a comprehensive exploration of contemporary HR management, covering its definition, objectives, and evolution. It empowers participants to navigate the complex landscape of HR, fostering innovation, and driving organizational success.

Program Objectives:

At the end of this program, participants will be able to:

  • Demonstrate a comprehensive understanding of modern HR management practices and their evolution over time.

  • Apply the four pivotal roles of an HR business partner, integrating emotional intelligence into their practice effectively.

  • Conduct thorough job analysis, description, and evaluation, ensuring internal consistency and effectiveness.

  • Implement strategic HR management practices aligned with organizational goals and measure HR performance using SMART KPIs.

  • Utilize competency-based HR approaches across recruitment, selection, training, and performance management, enhancing organizational effectiveness and performance.

  • Prepare for successful completion for the Certification Exam.

Targeted Audience:

  • Human resources managers.

  • Business partners.

  • Team leaders.

  • Specialists.

Program Outlines:

Unit 1:

Human Management & Competency Overview:

  • Understanding modern HR management: its definition, objectives, and evolution.

  • Core functions in HR management: organization, resourcing, climate and culture, training and development, performance management.

  • Introduction to competency-based HR management: overview, definition, and importance.

  • Personnel administration: a critical aspect of HR operations.

  • Exploring competency definition, types, and components in HR management.

Unit 2:

HR Business Partner Roles & Emotional Intelligence:

  • The four new roles in HR: strategic management, infrastructure management, employee contribution management, and change management.

  • Essential HR competencies required for effective business partnering.

  • Integrating emotional intelligence into HR business partnering: understanding its framework and significance.

  • Traits and behaviors of an emotionally intelligent HR business partner.

  • Importance of emotional intelligence in enhancing HR effectiveness and organizational outcomes.

Unit 3:

Job Analysis, Description, and Evaluation:

  • Scope and importance of job descriptions in organizational settings.

  • Various approaches to job analysis: exploring methods and techniques.

  • Utilizing Job Key Result Areas (KRAs) in crafting job descriptions

  • Characteristics of effective job descriptions: clarity, relevance, and consistency.

  • Ensuring internal consistency through job evaluation: critical for job analysis and description accuracy.

Unit 4:

Strategic HR Management & Measurement:

  • Environmental analysis in strategic HR management: understanding contextual factors.

  • Transitioning from SWOT analysis to crafting vision and mission statements.

  • Establishing the link between organizational strategy and HR performance.

  • Measuring HR KRAs through SMART KPIs: strategic approach and importance.

  • Overview of the balanced scorecard: aligning HR activities with organizational objectives.

Unit 5:

Competency-Based HR Practices & Performance Evaluation:

  • Defining competencies and their significance in HR management.

  • Exploring various types and components of competencies for effective HR practices.

  • Implementing competency-based approaches in recruitment, selection, training, and performance management.

  • Assessing benefits of competency-based HR practices: enhancing organizational effectiveness and performance.

  • Evaluating HR performance: emphasizing business outcomes, analytics process, and key metrics for measurement.

  • Preparation for the certification exam.

Note: This program is designed to prepare participants for the certification exam only.

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