Euro-training Center
 Certified Manager of Quality Organizational Excellence ASQ CMQ OE A2342 QR Code
Share (1) Like Download Brochure (PDF) Dates and locations

Certified Manager of Quality Organizational Excellence ASQ CMQ OE



This program is designed to prepare participants for the certification exam only.

The ASQ CMQ/OE training program prepares candidates for the CMQ/OE certification exam, covering quality management principles and organizational excellence frameworks. Successful completion of it equips individuals to lead quality initiatives and drive organizational excellence.

Program Objectives:

At the end of this program,the participants will be able to:

  • Preparation for the ASQ CMQ/OE examination.

  • Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts.

  • Explain, through discussions, the main concepts in each of the BOK elements.

  • Refine their thinking approach in preparation for the ‘constructed response’ section of the examination.

Target Audience:

  • Quality management professionals aiming to enhance their skills and obtain the ASQ CMQ/OE certification.

  • Managers and leaders responsible for driving quality improvement and organizational excellence initiatives within their organizations.

  • Individuals seeking to advance their careers in quality management and demonstrate proficiency in leading organizational excellence efforts.

  • Quality consultants and advisors guiding organizations in achieving and maintaining excellence in their operations.

Program Outlines:

Unit 1:

Quality Management Principles:

  • Overview of quality management fundamentals.

  • Understanding of quality philosophies and frameworks.

  • Application of quality tools and techniques.

  • Principles of customer focus and stakeholder management.

  • Integration of quality management into organizational processes.

Unit 2:

Organizational Excellence Frameworks:

  • Introduction to organizational excellence models (e.g., Baldrige Criteria, EFQM).

  • Understanding criteria for assessing organizational performance.

  • Application of excellence frameworks in various industries.

  • Alignment of organizational goals with excellence criteria.

  • Implementation strategies for organizational improvement.

Unit 3:

Strategic Planning for Quality and Excellence:

  • Development of strategic quality plans aligned with organizational objectives.

  • Integration of quality considerations into strategic planning processes.

  • Setting measurable quality objectives and targets.

  • Implementation of strategies for effective communication and deployment.

  • Evaluation and continuous improvement of strategic quality plans.

Unit 4:

Continuous Improvement Methodologies:

  • Overview of continuous improvement principles and methodologies.

  • Application of Lean, Six Sigma, and other improvement tools.

  • Conducting process assessments and identifying improvement opportunities.

  • Implementation of improvement projects and initiatives.

  • Measurement and evaluation of improvement outcomes.

Unit 5:

Leadership and Change Management:

  • Understanding the role of leadership in quality management.

  • Strategies for leading quality improvement initiatives.

  • Effective change management techniques for organizational excellence.

  • Building a culture of quality and continuous improvement.

  • Leadership development and coaching for quality excellence.

  • Preparation for the exam.

Note: This program is designed to prepare participants for the certification exam only.

Select training course venue