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 Certified Manager of Quality Organizational Excellence ASQ CMQ OE A2342 QR Code
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Certified Manager of Quality Organizational Excellence ASQ CMQ OE

Overview:

Introduction:

This program is designed to prepare participants for the certification exam only.

The ASQ CMQ/OE training program prepares candidates for the CMQ/OE certification exam, covering quality management principles and organizational excellence frameworks. Successful completion of it equips individuals to lead quality initiatives and drive organizational excellence.

Program Objectives:

At the end of this program,the participants will be able to:

  • Preparation for the ASQ CMQ/OE examination.

  • Apply the components of the Body of Knowledge (BOK) to further focus their preparation efforts.

  • Explain, through discussions, the main concepts in each of the BOK elements.

  • Refine their thinking approach in preparation for the ‘constructed response’ section of the examination.

Target Audience:

  • Quality management professionals aiming to enhance their skills and obtain the ASQ CMQ/OE certification.

  • Managers and leaders responsible for driving quality improvement and organizational excellence initiatives within their organizations.

  • Individuals seeking to advance their careers in quality management and demonstrate proficiency in leading organizational excellence efforts.

  • Quality consultants and advisors guiding organizations in achieving and maintaining excellence in their operations.

Program Outlines:

Unit 1:

Quality Management Principles:

  • Overview of quality management fundamentals.

  • Understanding of quality philosophies and frameworks.

  • Application of quality tools and techniques.

  • Principles of customer focus and stakeholder management.

  • Integration of quality management into organizational processes.

Unit 2:

Organizational Excellence Frameworks:

  • Introduction to organizational excellence models (e.g., Baldrige Criteria, EFQM).

  • Understanding criteria for assessing organizational performance.

  • Application of excellence frameworks in various industries.

  • Alignment of organizational goals with excellence criteria.

  • Implementation strategies for organizational improvement.

Unit 3:

Strategic Planning for Quality and Excellence:

  • Development of strategic quality plans aligned with organizational objectives.

  • Integration of quality considerations into strategic planning processes.

  • Setting measurable quality objectives and targets.

  • Implementation of strategies for effective communication and deployment.

  • Evaluation and continuous improvement of strategic quality plans.

Unit 4:

Continuous Improvement Methodologies:

  • Overview of continuous improvement principles and methodologies.

  • Application of Lean, Six Sigma, and other improvement tools.

  • Conducting process assessments and identifying improvement opportunities.

  • Implementation of improvement projects and initiatives.

  • Measurement and evaluation of improvement outcomes.

Unit 5:

Leadership and Change Management:

  • Understanding the role of leadership in quality management.

  • Strategies for leading quality improvement initiatives.

  • Effective change management techniques for organizational excellence.

  • Building a culture of quality and continuous improvement.

  • Leadership development and coaching for quality excellence.

  • Preparation for the exam.

Note: This program is designed to prepare participants for the certification exam only.

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