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 Contract Administration Understanding and Implementing Contractual Obligations U1187 QR Code
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Contract Administration: Understanding and Implementing Contractual Obligations



The overall aim of this course is to provide participants with the knowledge, concepts, skills, and tools necessary to manage and administer contracts post-award. Participants in this interactive course will learn all the processes and activities required to implement contractual obligations. The course will also cover contract administration best practices.

Course Objectives:

At the end of this course the participants will be able to:

  • Outline the major activities and steps of contract administration
  • Identify administration tools that are used during the implementation as well as the role of the contract administrator
  • Create a system to evaluate contractors and determine their strengths and weaknesses and demonstrate the importance of partnership in contract administration
  • Explain the different types of variation orders, claims, and damages
  • Prepare for negotiating contract variations and claims in order to reach a satisfactory settlement 

Targeted Audience:

  • All those involved in any aspect of implementing, managing, or administering contracts in the post-award phase of the contracting process and who want to learn about the best practices in contract administration.

Course Outlines:

Unit 1: Principles of Contracts:

  • Elements of a contract
  • Contract framework
  • Purposes of contract administration
  • Difficulties encountered in contract administration
  • Contract administration major steps
  • Competencies of contract administrators

Unit 2: Contract Administration Tools:

  • Key principles
  • Knowing your contract
  • Contract provisions affecting implementation
  • Tools and techniques for contract administration
    • Dissection technique
    • Records management system
    • Change control system
    • Claims administration
    • Issues and risks logs
    • Risk management plans
    • Roles and responsibilities
    • Performance reporting
    • Developing schedule plans
    • Lessons learned
    • International contracting

Unit 3: Contractor Evaluation:

  • Questionnaire and surveys
  • Contractor's ratings
  • Key performance indicators
  • Targets and benchmarks
  • Service level agreement (SLA)
  • Managing subcontractors
  • Partnership with contractors

Unit 4: Changes, Claims, and Disputes:

  • Changes and variation orders
  • Change process
  • Breach of contract
  • Money damages
  • Equitable remedies
  • Claims and disputes
  • Alternative dispute resolution
    • Mediation
    • Arbitration
  • Contract closeout

Unit 5: Negotiation:

  • Negotiation preparation 
  • Negotiation objectives
  • Negotiation guidelines

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