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 Effective Contractor Management in Maintenance amp Technical Projects U306 QR Code
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Effective Contractor Management in Maintenance & Technical Projects



This highly interactive Effective Contractor Management training seminar will ensure that delegates understand how contractor management will fit in the Asset Management context - how to select the right contractor and contract type which suits your sourcing strategy and how to manage and monitor the results. Further, topics such as risk management, safety-health-environment aspects, partnerships, negotiating, people management (winning the hearts of the people), and applying contracts in a complex project environment (Turnkey contracts, Public-Private Partnerships PPP) will be considered in this Contracts Management training seminar.

Delegates will have the opportunity to discuss the existing contracts used in the organization. Through a combination of formal lectures and group work, delegates will leave the training course with the tools to make contracts and contract management highly effective.

Course Objectives:

At the end of this course the participants will be able to:

  • Explain the basic elements of effective contractor management and its position within asset management
  • Evaluate bids and proposals and choose the right contractor
  • Identify, evaluate and manage the risks involved (SHE, performance)
  • Manage & monitor the contractor performance in an innovative way
  • Develop and negotiate contracts

Targeted Audience:

  • Project Management Professionals
  • Operations & Maintenance Professionals
  • Reliability, Asset & Plant Professionals
  • All Professionals involved in Contractor Management
  • Production & Continuous Improvement Professionals
  • Contract Management Teams
  • Facility Management Teams
  • Shutdown and Turnaround Management Teams
  • Anyone who wishes to update themselves on Contractor Management
  • All Professionals negotiating, managing, and verifying contracts in maintenance & technical projects

Course Outlines:

Unit 1: Contractor Management Basics:

  • Overview of Contractor Management
  • How does it relate to Asset Management?
  • (Out)Sourcing Strategies
  • Risks Involved – Risk Management & SHE aspects
  • Grounding the Maintenance Contract with a Risk-Based Maintenance concept – how to keep that knowledge in-house?

Unit 2: Contract Types for Maintenance & Technical Projects:

  • Contracts – Basic Types
  • Contracts – Complex Types (Turnkey, Design & Construct, Public-Private Partnerships)
  • Procurement Aspects
  • Choosing the Right Contractor
  • Monitoring & Managing Contractor Performance – from traditional penalties & rewards to more innovative ways

Unit 3: Developing the Contract:

  • The Contracting Cycle
  • Requirements / Service Levels, RAMS Aspects (Reliability Availability Maintainability Safety)
  • Writing the Contract
  • Periodic Evaluation & Continuous Improvement – Vendor Management
  • Partnerships

Unit 4: People Management & Negotiation Aspects:

  • Implementing Contract Management
  • How to Make It Work by Influencing the Behaviour of People
  • Negotiating the Contract
  • Negotiation Ploys
  • Negotiation Tactics & Tips

Unit 5: Final Workshop:

  • Requirements / Service Levels – defining what you want
  • Tendering Process
  • Contractor Selection
  • Contractor Management – measuring & managing the performance
  • Negotiation
  • Evaluation

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