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 Essential Skills for Effective Training Administration Certified Training Administrator TS2363 QR Code
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Essential Skills for Effective Training Administration (Certified Training Administrator)



An effective training administrator coordinates the administrative activities of the training function, maintaining and developing information systems to enable the department to operate proactively in employee development and training.

Course Objectives:

At the end of this course the participants will be able to:

  • Gain a useful complete overview of how training departments function
  • Get the very latest in innovation and practices that will add value to the training function
  • Gain confidence by getting a thorough understanding of how things work and why things need to be done in a certain way
  • Be equipped with the essential skills to confidently give expert support in the planning and preparation of training events

Targeted Audience:

  • Training Personnel
  • Training Coordinators
  • HR Staff

Course Outlines:

Unit 1: The Successful Training Administrator:

  • Defining the role, skills, qualities, and attributes which lead to success
  • Maximizing your support to your manager - defining their needs
  • Training policy and your organization's strategy
  • Keeping up to date with training issues

Unit 2: Establishing Training Needs: 

  • Identifying training needs at individual, departmental and organizational levels
  • The structure of training plans and how to administer them
  • Understanding the training cycle and supporting system
  • Awareness of different learning styles and how to provide for them

Unit 3: Training Records and Information:

  • Maintaining records, systems, and libraries
  • Assessing training records software
  • Data protection implications

Unit 4: Organization and Administration:

  • Identifying effective routines and administrative systems
  • Simplifying procedures and utilizing checklists
  • Storing information, books, videos, etc
  • Administering access

Unit 5: Managing Training Events and Dealing with Suppliers:

  • Identifying training needs and possible solutions
  • Negotiating the best deal for your needs - promoting training activities
  • Organizing travel and accommodation
  • Checklists for training rooms
  • Pre- and post-course administration/document design - joining instructions and course handouts
  • Training evaluation - internal and external

Unit 6: Effective Face-to-Face Communication:

  • Analyzing assertive, aggressive, and passive behavior
  • Dealing with difficult or unreliable people
  • Building relationships
  • Getting information and cooperation from others
  • Listening and questioning effectively - becoming a better communicator

Unit 7: Personal Effectiveness and Time Management:

  • Planning, prioritizing, and organizing 
  • Identifying and controlling time wasters
  • How to increase others' confidence in you
  • Meeting the expectations of your internal customers


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