Essential Skills for the New Manager and Supervisor

Overview:

Introduction:

This workshop is designed to equip new managers and supervisors with the critical skills needed to lead teams effectively, make sound decisions, and navigate their roles with confidence. It provides a foundation in key management principles and practical tools to handle the challenges of team leadership and performance management.

Workshop Objectives:

At the end of this workshop, participants will be able to:

• Understand core management and supervisory skills essential for team leadership.

• Develop effective communication and conflict-resolution techniques.

• Apply time management and delegation strategies to improve productivity.

• Learn methods for motivating and building strong, cohesive teams.

• Manage performance and provide constructive feedback.

Target Audience:

• Newly promoted managers and supervisors.

• Team leads transitioning to management roles.

• Professionals preparing for a management position.

• Supervisors seeking to enhance their foundational management skills.

• HR professionals supporting leadership development initiatives.

Workshop Outline:

Unit 1:

Foundations of Management and Supervision:

• Explore the roles and responsibilities of managers and supervisors.

• Understand different management styles and their impact on teams.

• Learn key principles of effective decision-making.

• Discuss common challenges faced by new managers.

Unit 2:

Communication and Conflict Resolution:

• Develop communication skills for clear and effective interactions.

• Explore active listening and its importance in leadership.

• Learn conflict-resolution techniques to handle team issues constructively.

• Understand the role of emotional intelligence in managing team dynamics.

• Practice providing clear instructions and setting expectations.

Unit 3:

Motivation, Delegation, and Performance Management:

• Discover strategies for motivating team members to achieve goals.

• Learn how to delegate tasks effectively while maintaining accountability.

• Explore methods for managing performance and setting performance goals.

• Develop skills for giving constructive feedback and coaching.

• Establish a framework for ongoing team development and success.