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 ILM Endorsed Leading and Managing Change M2093 QR Code
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ILM Endorsed Leading and Managing Change



The "ILM Endorsed Leading and Managing Change"  training program is the perfect venue for introducing change and change management to participants and the organizations they represent. Participants will gain a lot from a course created to offer insightful information on what has become a legitimate concern for all companies.

Program Objectives:

At the end of this program, participants will be able to:

  • Give an explanation of the leadership and management approach to "change."

  • Analyze change and create plans and strategies to deal with it.

  • Control your aversion to change and your awareness of the intense feelings it brings on

  • Discuss and create communication plans to speed up transformation.

  • Gain an understanding of organizational cultures and how they affect endeavors to bring about change.

Targeted Audience:

  • Executives and Senior Managers responsible for leading organizational change initiatives.

  • Mid-level Managers aspiring to enhance their change management skills.

  • Team Leaders and Supervisors involved in implementing organizational changes.

  • Human Resource Professionals seeking to support organizational change efforts.

  • Employees interested in earning an ILM endorsement and mastering leading and managing change techniques.

Program Outline:

Unit 1:

Understanding Planning and Managing Change:

  • Change and change management.

  • Defining organizational change ans Nature of organizational change.

  • Reasons and challenges.

  • Typology of organizational change: Adaptive, Innovative, Radical.

  • Diagnosing the intensity of change and the change equation.

  • The importance of frameworks and the connectivity of change.

  • Change agents and transformation: Types of change agents and competencies.

Unit 2:

Models and Strategies for Managing and Leading Change:

  • Leadership and organizational change.

  • Management adaptation to change situations.

  • Evaluating the need for change.

  • Preparing and planning for change.

  • Kotter's eight-step model.

Unit 3:

Managing Resistance to Change:

  • People and change: Why do people resist change.

  • Forms of resistance and how to deal with them.

  • Individual factors versus group factors.

  • Stages people go through when resisting change: The 'SARAH' model.

  • Managing the transition stage and managing resistance and emotions.

  • Risks associated with change: Identifying and managing risks, Risk-impact probability chart.

Unit 4:

Communicating change:

  • The importance of communicating change.

  • What people want to hear and what they need to see.

  • Elements of a change communication plan.

  • Dos and don’ts when communicating change.

Unit 5:

Key factors in making organizational change happen

  • Understanding organizational and corporate cultures.

  • Components of a company culture.

  • Forms of cultural change in an organization.

  • Common mistakes when transforming company culture.

  • 20 steps to sustain change to a company culture.

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