Euro-training Center
 ISO Internal Audit Process S12448 QR Code
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ISO Internal Audit Process


This highly interactive training program is designed for those people who require a sound understanding of the techniques and principles of quality auditing. It also covers the role of the internal auditor in the development and improvement of an effective quality management system.

Internal auditing is changing and it is no longer enough that internal audits check conformance, but auditors now need to be able to audit processes with emphasis on risk and performance improvement.  Delegates will learn that they play a key role in the development and improvement of working practices across the organization. Delegates will also learn how to apply the 7 quality management principles.

Course Objectives:

At the end of this course the participants will be able to:

Teach the importance and purpose of an effective QMS

Give an understanding of the role and responsibilities of an auditor in planning, conducting, reporting, and following up on a QMS audit to comply with standards.

Produce audit reports that will help to improve the effectiveness of the QMS

Understand how to use the results of internal audits to help drive improvements

Targeted Audience:

This training program is specifically designed for delegates with an interest in the quality auditing process, including principles and techniques involved with QMS. The course will also be relevant for those who are involved in internal auditing of quality management systems, whose processes and procedures will be audited

Course Outlines:

Introduction to Internal Audits

Learn the purpose and objectives of audits with their respect to external versus internal audits.

Roles and Responsibilities of Internal Audits

Understand the roles and responsibilities of the Lead Auditor, Team Auditor, Auditee and Internal Audit Program Manager.

Plan the Internal Audit

Discuss how to prepare for the internal audit, such review of background information, development of the checklist, time management and sampling.

Audit Execution

Discuss interviewing techniques, collection of evidence, deal with confrontation and note taking of internal audits.

Reporting Results and Writing Non Conformances

Discuss the contents of the internal audit report and how to write a nonconformance.

Process Audits

Learn how to conduct process audits beginning with development of internal audit checklist.

Internal Auditor Training Case Studies

Share your company's own case studies during the Internal Auditing Course to guide discussion, understanding and conducting process audits.

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