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 Knowledge Management How to Build your Organizations Knowledge Base in a Systematic Manner M1006 QR Code
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Knowledge Management How to Build your Organization's Knowledge Base in a Systematic Manner



Knowledge Management techniques and much misunderstood - some consider it to be just a documentation of your procedures!! Knowledge Management is Much More than that. As we head for a knowledge economy we need knowledge organizations - that build knowledge-bases for their departments or organization. This program shows you: What is your Organizations Knowledge and how you make systems to collect, communicate, and Profit from it.
To ease implementation this program shows you the step-by-step methodology to collect your organization's knowledge and make it available for decision making.

Course Objectives:

At the end of this course the participants will be able to:

  • Better know Technical and Process
  • Align to the Needs and Expectations of Stakeholders/ Customers (internal & external)
  • Align to Organizational Strategic Objectives.
  • Good Management Practices, and, Meeting Requirements and Recommendations of the Relevant Industry Standards.
  • Learn the best practices that can assist in Making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Generally Exceeding Stakeholder/ Customer Expectations.

Targeted Audience:

  • All Executives
  • Supervisors and Professionals in every field
  • Those new to the field take away a good multi-discipline understanding of the issues involved in implementing Procurement Knowledge Management in their work areas.

Course Outlines:

Unit 1:

  • Understanding What is Organizational Knowledge and Why it is Becoming So Important for Organizations
  • Knowledge Associated with
  • Strategic Focused Management
  • Customer Focused Management
  • Good Management Practices
  • Best Practices

Unit 2:

  • Technology Issues: Electronic Document Management System
  • Features
  • Good Practices
  • Best Practices
  • Implementation Processes
  • Specifications & Standardization

Unit 3:

  • Strategy
  • Advanced Aspects for Knowledge Management in
  • Strategic Focused Management
  • Customer Focused Management
  • Good Management Practices
  • Best Practices

Unit 4:

  • Legal & Intellectual Property
  • Motivation
  • Knowledge in Specific Departments in Organization
  • Knowledge Management Strategic Issues
  • Implementing a Knowledge Management System
  • Knowledge Identification

Unit 5:

  • Analysis
  • Collection, Retention & Updation
  • Communication
  • Security
  • Intellectual Property
  • Program Recommendations & Action Plan for Participants

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