Lead Work Groups, Build Entrepreneurship, Develop Creativity Skills in Teams
Overview:
Introduction :
The only way to stay ahead of the never-ending competition in the fast paced advancement of technology is to grow yourself, learn new skills, become a better leader, a better motivator, a better coach, improve your time and target setting, so you can hone your skills. And the skills of everyone around you and then build management excellence.
Course objectives:
At the end of the course, participants will be able to:
- Searching for reasons that support the idea of excellence.
- Reviewing the expected new roles of leadership in activating the administrative excellence process.
- Discussing the ruling element in the excellence process, which is the human element.
- Gain the necessary skills needed to build a management excellence.
Target groups:
- Department managers.
- Holders of administrative, executive and advisory positions.
- Heads of departments and those at their level in all different institutions and organizations.
- Anyone who finds themselves in need of this course and wants to develop their skills and experience.
Course content:
Week 1: Leading the working groups
Unit 1: Why Building Excellence Management:
- Management excellence and management excellence.
- Reasons supporting management excellence.
- areas of achieving excellence.
- The cost of excellence.
- distinguish or evaporate.
- Excellence equation.
Unit Two: Leadership and Building Excellence Management:
- The importance of leadership and can it be distinguished without leadership.
- The new role of leadership in the knowledge age.
- Creative traits of leadership.
- The role of the governing regulatory forces.
- International and local experiences.
- Contributions of leaders to managerial excellence.
Unit 3: Excellence Through People:
- The role of human resources.
- Excellence in the age of knowledge.
- Areas of excellence through human resources.
- Human capital development.
- Basic principles of human resource development.
- Measuring the ability of human resources to achieve excellence.
Unit 4: Strategic Management and Building a Culture of Excellence:
- What is strategic management.
- Strategic analysis.
- Strategy formulation.
- Implementation of the strategy.
Unit 5: :Workshop.
Week 2: building the spirit of initiative and developing creativity in teams:
Unit 6: Basic Skills for Leaders of Excellence:
- Secrets of Excellence Leaders.
- Self-management of the manager's resources.
- Decision-making skill - delegation - time management.
- How to develop the organization's plans towards excellence.
- What is your development plan for the future?
Unit 7: The Nature and Importance of Work Teams:
- Steps to form and build a team.
- Leading team members.
- Directing and coordinating the efforts of team members.
- Decision making and problem solving.
- Facing conflict among team members.
- Develop team performance.
- The contribution of work teams to the overall performance of the organization.
Unit 8: Achieving results through individuals:
- Define objectives and results.
- Types of goals and outcomes.
- Quantitative aspects in determining results.
- Behavioral aspects of achieving results.
- Determine work priorities.
- Determine terms of reference and delegate powers.
- Administrative communication and its role in achieving results.
- Organization and control of work.
- Evaluation of group and individual performance and its impact on work relations.
- Management system by objectives and results.
- Fundamentals of facing application problems and how to address them.
- Models, applications and practical cases.
Unit 9: Interpersonal Skills for Distinguished Management:
- Mental control in dealing.
- Communication Skills {Expression, Listening, Feedback}.
- Three-dimensional parts of the self.
- Interrelationships {complementary, intersecting, and hidden}.
- Behavioral and interpersonal skills to deal with colleagues, subordinates and clients.
- Customer patterns and how to deal with them.
- How to handle customer objections.
- How to handle customer objections.
- Dialogue and meeting management skills, time use and negotiation through the effectiveness analysis laboratory {questionnaire}.
- Strategies of mental influence and factors influencing dealing with different human patterns and dealing with conflicts {practical cases}.