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 Lead Work Groups Build Entrepreneurship Develop Creativity Skills in Teams M2225 QR Code
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Lead Work Groups, Build Entrepreneurship, Develop Creativity Skills in Teams


Introduction :

The only way to stay ahead of the never-ending competition in the fast paced advancement of technology is to grow yourself, learn new skills, become a better leader, a better motivator, a better coach, improve your time and target setting, so you can hone your skills. And the skills of everyone around you and then build management excellence.

Course objectives:

At the end of the course, participants will be able to:

  • Searching for reasons that support the idea of excellence.
  • Reviewing the expected new roles of leadership in activating the administrative excellence process.
  • Discussing the ruling element in the excellence process, which is the human element.
  • Gain the necessary skills needed to build a management excellence.

Target groups:

  • Department managers.
  • Holders of administrative, executive and advisory positions.
  • Heads of departments and those at their level in all different institutions and organizations.
  • Anyone who finds themselves in need of this course and wants to develop their skills and experience.

Course content:

Week 1:  Leading the working groups

Unit 1: Why Building Excellence Management:

  • Management excellence and management excellence.
  • Reasons supporting management excellence.
  • areas of achieving excellence.
  • The cost of excellence.
  • distinguish or evaporate.
  • Excellence equation.

Unit Two: Leadership and Building Excellence Management:

  • The importance of leadership and can it be distinguished without leadership.
  • The new role of leadership in the knowledge age.
  • Creative traits of leadership.
  • The role of the governing regulatory forces.
  • International and local experiences.
  • Contributions of leaders to managerial excellence.

Unit 3: Excellence Through People:

  • The role of human resources.
  • Excellence in the age of knowledge.
  • Areas of excellence through human resources.
  • Human capital development.
  • Basic principles of human resource development.
  • Measuring the ability of human resources to achieve excellence.

Unit 4: Strategic Management and Building a Culture of Excellence:

  • What is strategic management.
  • Strategic analysis.
  • Strategy formulation.
  • Implementation of the strategy.

Unit 5: :Workshop.


Week 2: building the spirit of initiative and developing creativity in teams:

Unit 6: Basic Skills for Leaders of Excellence:

  • Secrets of Excellence Leaders.
  • Self-management of the manager's resources.
  • Decision-making skill - delegation - time management.
  • How to develop the organization's plans towards excellence.
  • What is your development plan for the future?

Unit 7: The Nature and Importance of Work Teams:

  • Steps to form and build a team.
  • Leading team members.
  • Directing and coordinating the efforts of team members.
  • Decision making and problem solving.
  • Facing conflict among team members.
  • Develop team performance.
  • The contribution of work teams to the overall performance of the organization.

Unit 8: Achieving results through individuals:

  • Define objectives and results.
  • Types of goals and outcomes.
  • Quantitative aspects in determining results.
  • Behavioral aspects of achieving results.
  • Determine work priorities.
  • Determine terms of reference and delegate powers.
  • Administrative communication and its role in achieving results.
  • Organization and control of work.
  • Evaluation of group and individual performance and its impact on work relations.
  • Management system by objectives and results.
  • Fundamentals of facing application problems and how to address them.
  • Models, applications and practical cases.

Unit 9: Interpersonal Skills for Distinguished Management:

  • Mental control in dealing.
  • Communication Skills {Expression, Listening, Feedback}.
  • Three-dimensional parts of the self.
  • Interrelationships {complementary, intersecting, and hidden}.
  • Behavioral and interpersonal skills to deal with colleagues, subordinates and clients.
  • Customer patterns and how to deal with them.
  • How to handle customer objections.
  • How to handle customer objections.
  • Dialogue and meeting management skills, time use and negotiation through the effectiveness analysis laboratory {questionnaire}.
  • Strategies of mental influence and factors influencing dealing with different human patterns and dealing with conflicts {practical cases}.

Unit 10: Workshop.

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