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Leader Auditor ISO 9001 2015



This program is designed to prepare participants for the certification exam only.

The Lead Auditor - ISO 9001:2015 Training Program provides comprehensive training on auditing quality management systems according to the ISO 9001:2015 standard. It empowers participants to enhance organizational quality and achieve excellence in customer satisfaction through effective auditing practices.

Program Objectives:

At the end of this program, participants will be able to:

  • Understand and interpret the requirements of ISO 9001:2015 standard.

  • Plan, conduct, report, and follow up on QMS audits effectively.

  • Identify non-conformities and opportunities for improvement in QMS.

  • Develop and implement corrective action plans to address audit findings.

  • Promote continuous improvement in quality management and customer satisfaction.

  • Prepare for the certification exam.

Targeted Audience:

  • Quality assurance and compliance managers.

  • Internal auditors specializing in quality management systems.

  • Quality management professionals seeking to enhance their auditing skills.

  • Risk management professionals focusing on quality and compliance.

  • Personnel involved in implementing and auditing ISO 9001:2015 QMS.

Program Outlines:

Unit 1:

Introduction to ISO 9001:2015 Standard:

  • Overview of ISO 9001:2015 standard and its significance in quality management systems (QMS).

  • Understanding the structure and key requirements of ISO 9001:2015.

  • Roles and responsibilities of a lead auditor in auditing QMS.

  • Relationship between ISO 9001:2015 and other management system standards.

  • Importance of effective QMS in achieving organizational excellence and customer satisfaction.

Unit 2:

Planning and Preparation for Audits:

  • Developing an audit plan based on ISO 9001:2015 requirements.

  • Identifying audit objectives, scope, and criteria.

  • Conducting risk assessments to prioritize audit activities.

  • Gathering necessary documentation and resources for the audit.

  • Establishing communication channels with auditees and stakeholders.

Unit 3:

Conducting the Audit:

  • Techniques for conducting opening and closing meetings with auditees.

  • Collecting and evaluating audit evidence to determine conformity.

  • Identifying non-conformities and opportunities for improvement.

  • Applying effective questioning and interviewing techniques.

  • Ensuring impartiality, independence, and objectivity throughout the audit process.

Unit 4:

Reporting and Follow-up:

  • Preparing clear and concise audit reports reflecting audit findings.

  • Communicating audit conclusions and recommendations to relevant stakeholders.

  • Developing corrective action plans for addressing non-conformities.

  • Monitoring and verifying the implementation of corrective actions.

  • Conducting follow-up audits to ensure sustained compliance and improvement.

Unit 5:

Leadership and Communication Skills for Lead Auditors:

  • Developing effective leadership skills for lead auditors.

  • Techniques for building rapport and trust with auditees.

  • Building effective communication channels with auditees and stakeholders.

  • Resolving conflicts and managing challenging audit situations.

  • Providing constructive feedback to auditees and team members.

  • Preparation for the certification exam.

Note: This program is designed to prepare participants for the certification exam only.

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