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 Leadership and Management Master Class M120 QR Code
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Leadership and Management - Master Class



This course is a comprehensive development program that addresses the key skills, qualities and attributes of both Leadership and Management. The course will cover all aspects of leadership and management with the main emphasis being on the human side of leading and managing people.

Course Objectives:

At the end of this course the participants will be able to: 

  • Be aware of the differences between management and leadership skills.
  • Be more confident and skilled in the demands required of their role.
  • Be aware of how to motivate, influence, and communicate with varied individuals and teams.
  • Be skilled in key elements of authentic Leadership such as trust, vision, respect, and interpersonal communication.
  • Have the skills to organize, motivate, and galvanize work teams to operate more effectively.

Targeted Audience:

  • Senior Leaders
  • Aspiring Leaders
  • Senior Manager
  • Middle Managers looking to increase their skill-set
  • Team Leaders and Workplace Leaders
  • HR Professionals and Senior Technical Heads
  • Project Managers

Course Outlines:

Unit 1: Managing myself As a Leader:

  • Importance of perception.
  • Intrapersonal & interpersonal skills for the leader.
  • Your preferred behavioral style.
  • Understanding the Model for leadership.
  • Removing emotional blind-spots.

Unit 2: Leading a Team:

  • Dealing with others.
  • Understanding the stages of human development.
  • Optimizing the leader's natural strengths.
  • Understanding team processes.
  • Building effective teams.


Unit 3: Innovative Leadership:

  • Openness to innovative ideas.
  • Divergent thinking skills.
  • Removing blocks to creativity.
  • Understanding the creative process.
  • Metaphors and analogies for innovative thinking.

Unit 4: Communication for Leaders:

  • The positive influence of listening.
  • Sharpening your listening skills.
  • Body language.
  • Inspiring and guiding others.
  • Handling stress appropriately.

Unit 5: Imparting Leadership Values:

  • Leading by example.
  • Resilience for sacrificial leadership.
  • Intentionality for self-motivation.
  • Interpersonal connections for persuasive leadership.
  • Integrity for accountable leadership.

Unit 6: Strategic Orientation:

  • Strategic context: the external environment.
  • The new business reality.
  • Predictable trends in business.
  • Competitive forces.
  • Stakeholder analysis.
  • Strategic resources and constraints.
  • Creating a compelling strategic vision.
  • Creativity and change.

Unit 7: Managing Resources and Performance:

  • Aligning vision, aims, and objectives.
  • Performance measurement.
  • From measurement to improvement.
  • Coaching process to correct poor performance.
  • Coaching to challenge.
  • Self-coaching and the power to change.
  • Coaching and influencing upwards.
  • Risk and its management.

Unit 8: Organizational Behaviour and Human Resources:

  • Organizational form.
  • Culture, climate, values, and norms.
  • Team and group dynamics.
  • Assigning responsibilities.
  • Deputize to free up time.
  • Fundamentals of human resource management.
  • Appraisal and reward.
  • Learning and development.

Unit 9: Key Management Competencies: Prioritisation, Time Management, and Delegation

  • Balancing the important and the urgent.
  • Setting personal goals.
  • Creating time from nothing.
  • Batching and how it can win back time.
  • Income-producing activities.
  • Getting things done through other people.
  • Delegation and empowerment.
  • Management case study.

Unit 10: Linking Management to Leadership: Influence, Motivation, and Trust:

  • Negotiation and persuasion: the pillars of influence.
  • The secret six in business negotiation.
  • The nature of motivation.
  • The trust bank account.
  • Ethics.
  • Personal leadership style.
  • Leadership in action: group exercise.
  • Balancing work and home life.

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