Knowledge Management How to Build your Organization's Knowledge Base in a Systematic Manner

Overview:

Introduction:

Knowledge Management techniques and much misunderstood - some consider it to be just a documentation of your procedures!! Knowledge Management is Much More than that. As we head for a knowledge economy we need knowledge organizations - that build knowledge-bases for their departments or organization. This program shows you: What is your Organizations Knowledge and how you make systems to collect, communicate, and Profit from it.
To ease implementation this program shows you the step-by-step methodology to collect your organization's knowledge and make it available for decision making.

Course Objectives:

At the end of this course the participants will be able to:

• Better know Technical and Process
• Align to the Needs and Expectations of Stakeholders/ Customers (internal & external)
• Align to Organizational Strategic Objectives.
• Good Management Practices, and, Meeting Requirements and Recommendations of the Relevant Industry Standards.
• Learn the best practices that can assist in Making Dramatic Process Improvements, including (as relevant) Productivity Improvements, Product and Service Differentiation and Generally Exceeding Stakeholder/ Customer Expectations.

Targeted Audience:

• All Executives
• Supervisors and Professionals in every field
• Those new to the field take away a good multi-discipline understanding of the issues involved in implementing Procurement Knowledge Management in their work areas.

Course Outlines:

Unit 1:

• Understanding What is Organizational Knowledge and Why it is Becoming So Important for Organizations
• Knowledge Associated with
• Strategic Focused Management
• Customer Focused Management
• Good Management Practices
• Best Practices

Unit 2:

• Technology Issues: Electronic Document Management System
• Features
• Good Practices
• Best Practices
• Implementation Processes
• Specifications & Standardization

Unit 3:

• Strategy
• Advanced Aspects for Knowledge Management in
• Strategic Focused Management
• Customer Focused Management
• Good Management Practices
• Best Practices

Unit 4:

• Legal & Intellectual Property
• Motivation
• Knowledge in Specific Departments in Organization
• Knowledge Management Strategic Issues
• Implementing a Knowledge Management System
• Knowledge Identification

Unit 5:

• Analysis
• Collection, Retention & Updation
• Communication
• Security
• Intellectual Property
• Program Recommendations & Action Plan for Participants