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Leading Digital Transformation



This is a very dynamic course that uses group work, individual assignments, and team projects to advance students' knowledge and foster the growth of crucial digital leadership abilities.

Course Objectives:

At the end of this course the participants will be able to: 

  • Create and implement a digital maturity assessment tool that is unique to each organization.
  • Use the principles of digital transformation to solve a real-world organizational problem.
  • Find methods and resources that are goal-oriented to create a vision and plan for the future of their businesses.
  • Showcase leadership and cultural change ideas, as well as self-identification and reflection practices, to integrate into organizational strategies and spur future progress.
  • Set a business agenda for their future business evolution using visioning, goal-setting, and planning strategies.

Targeted Audience:

The course Leading Digital Transformation is geared toward senior team leaders and managers who are in charge of implementing strategic change and digital transformation inside their respective enterprises. This includes Department Heads and Managers, Transformation Leads, Program Leads, Strategists, Business Architects, Senior Change and Digital Professionals, among others.

Course Outline:

Unit1:Knowing how the digital organization works and how you fit in

  • How digital is your organization?
  • Knowing your identity and the principles that guide you
  • What are the core digital skills?
  • What qualities of leadership and followership are needed?
  • What is Digital Transformation?
    • Types of Digital Transformation
    • Types of Digital Transformation strategies
    • The Digital Transformation pyramid

Unit2: Strategy for digital transformation and focus on the client

  • Definition of "digital"
  • Customer-centricity
  • Customer experience elements
  • Service design from the front and back (internal vs. external "customers")
  • mapping of customer experience
  • Empathy diagrams
  • Proto-personas

Unit3:Embracing Digital Transformation

  • The development of your digital transformation plan (and/or the development of a sub-strategy for your contribution to a larger organizational aim)
  • Restrictions, encouragement, and opportunity spotting
  • Boundaries to development

Unit4: Leading Digital Transformation

  • Understanding stakeholders
  • Project prioritization for digital transformation
  • Planning the implementation of a digital strategy

Unit5: Bringing it all togethe

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