Leading Work Groups, Building Initiative and Developing Creativity in Teams

Overview:

Introduction:

The only way to stay ahead of the never-ending competition in the fast paced advancement of technology is to grow yourself, learn new skills, become a better leader, a better motivator, a better coach, improve your time and target setting, so you can hone your skills. And the skills of everyone around you and then build management excellence.

Course objectives:

At the end of the course, participants will be able to:

• Searching for reasons that support the idea of excellence.
• Reviewing the expected new roles of leadership in activating the administrative excellence process.
• Discussing the ruling element in the excellence process, which is the human element.
• Gain the necessary skills needed to build a management excellence.

Targeted groups:

• Department managers.
• Holders of administrative, executive and advisory positions.
• Heads of departments and those at their level in all different institutions and organizations.
• Anyone who finds themselves in need of this course and wants to develop their skills and experience.

Course Outlines:
The first week: Leading the working groups
Unit 1: Why Building Excellence Management:

• Management excellence and management excellence.
• Reasons supporting management excellence.
• areas of achieving excellence.
• The cost of excellence.
• distinguish or evaporate.
• Excellence equation.

Unit 2: Leadership and Building Excellence Management:

• The importance of leadership and can it be distinguished without leadership.
• The new role of leadership in the knowledge age.
• Creative traits of leadership.
• The role of the governing regulatory forces.
• International and local experiences.
• Contributions of leaders to managerial excellence.

Unit 3: Excellence Through People:

• The role of human resources.
• Excellence in the age of knowledge.
• Areas of excellence through human resources.
• Human capital development.
• Basic principles of human resource development.
• Measuring the ability of human resources to achieve excellence.

Unit 4: Strategic Management and Building a Culture of Excellence:

• What is strategic management.
• Strategic analysis.
• Strategy formulation.
• Implementation of the strategy.

Unit 5:

• Workshop.

The second week: building the spirit of initiative and developing creativity in teams:

Unit 6: Basic Skills for Leaders of Excellence:

• Secrets of Excellence Leaders.
• Self-management of the manager's resources.
• Decision-making skill - delegation - time management.
• How to develop the organization's plans towards excellence.
• What is your development plan for the future?

Unit 7: The Nature and Importance of Work Teams:

• Steps to form and build a team.
• Leading team members.
• Directing and coordinating the efforts of team members.
• Decision making and problem solving.
• Facing conflict among team members.
• Develop team performance.
• The contribution of work teams to the overall performance of the organization.

Unit 8: Achieving results through individuals:

• Define objectives and results.
• Types of goals and outcomes.
• Quantitative aspects in determining results.
• Behavioral aspects of achieving results.
• Determine work priorities.
• Determine terms of reference and delegate powers.
• Administrative communication and its role in achieving results.
• Organization and control of work.
• Evaluation of group and individual performance and its impact on work relations.
• Management system by objectives and results.
• Fundamentals of facing application problems and how to address them.
• Models, applications and practical cases.

Unit 9: Interpersonal Skills for Distinguished Management:

• Mental control in dealing.
• Communication Skills {Expression, Listening, Feedback}.
• Three-dimensional parts of the self.
• Interrelationships {complementary, intersecting, and hidden}.
• Behavioral and interpersonal skills to deal with colleagues, subordinates and clients.
• Customer patterns and how to deal with them.
• How to handle customer objections.
• How to handle customer objections.
• Dialogue and meeting management skills, time use and negotiation through the effectiveness analysis laboratory {questionnaire}.
• Strategies of mental influence and factors influencing dealing with different human patterns and dealing with conflicts {practical cases}.

Unit 10:

• Workshop.