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Mastering Management



This training program is a comprehensive training designed to enhance participants' managerial skills and leadership capabilities. It covers a wide array of topics essential for effective management. Through a blend of theoretical knowledge, practical exercises, and real-world case studies, participants develop the proficiency and confidence needed to excel in leadership roles and drive organizational success.

Program Objectives:

At the end of this program, the participants will be able to: 

  • Describe the effect of the external and competitive environment on their organization.

  • Select appropriate methods for measuring and managing performance.

  • Describe their organization’s culture and climate and their effects on performance.

  • Link human resource management to strategic objectives.

  • Consider a range of approaches to the delegation.

  • Select appropriate strategies for influencing and motivating others.

Targeted Audience:

  • Managers.

  • Leaders.

  • Supervisors & Team leaders.

  • HR staff.

  • Employees who want to aim great managerial skills to grow their career.

Program Outlines:

Unit 1:

Strategic Orientation:

  • Strategic context: the external environment.

  • The new business reality.

  • Predictable trends in business.

  • Competitive forces.

  • Stakeholder analysis.

  • Strategic resources and constraints.

  • Creating a compelling strategic vision.

  • Creativity and change.

Unit 2:

Managing Resources and Performance:

  • Aligning vision, aims and objectives.

  • Performance measurement.

  • From measurement to improvement.

  • Coaching process to correct poor performance.

  • Coaching to challenge.

  • Self-coaching and the power to change.

  • Coaching and influencing upwards.

  • Risk and its management.

Unit 3:

Organisational Behaviour and Human Resources:

  • Organizational form: Culture, climate, values and norms.

  • Team and group dynamics.

  • Assigning responsibilities.

  • Deputize to free up time.

  • Fundamentals of human resource management.

  • Appraisal and reward.

  • Learning and development.

Unit 4:

Key Management Competencies: Prioritisation, Time Management, and Delegation:

  • Balancing the important and the urgent.

  • Setting personal goals.

  • Creating time from nothing.

  • Batching and how it can win back time.

  • Income-producing activities.

  • Getting things done through other people.

  • Delegation and empowerment.

  • Management case study.

Unit 5:

Linking Management to Leadership: Influence, Motivation, and Trust:

  • Negotiation and persuasion: the pillars of influence.

  • The secret six in business negotiation.

  • The nature of motivation.

  • The trust bank account.

  • Ethics.

  • Personal leadership style.

  • Balancing work and home life.

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