Mastering Management

Overview:

Introduction:

This training program is a comprehensive training designed to enhance participants' managerial skills and leadership capabilities. It covers a wide array of topics essential for effective management. Through a blend of theoretical knowledge, practical exercises, and real-world case studies, participants develop the proficiency and confidence needed to excel in leadership roles and drive organizational success.

Program Objectives:

At the end of this program, the participants will be able to: 

• Describe the effect of the external and competitive environment on their organization.

• Select appropriate methods for measuring and managing performance.

• Describe their organization’s culture and climate and their effects on performance.

• Link human resource management to strategic objectives.

• Consider a range of approaches to the delegation.

• Select appropriate strategies for influencing and motivating others.

Targeted Audience:

• Managers.

• Leaders.

• Supervisors & Team leaders.

• HR staff.

• Employees who want to aim great managerial skills to grow their career.

Program Outlines:

Unit 1:

Strategic Orientation:

• Strategic context: the external environment.

• The new business reality.

• Predictable trends in business.

• Competitive forces.

• Stakeholder analysis.

• Strategic resources and constraints.

• Creating a compelling strategic vision.

• Creativity and change.

Unit 2:

Managing Resources and Performance:

• Aligning vision, aims and objectives.

• Performance measurement.

• From measurement to improvement.

• Coaching process to correct poor performance.

• Coaching to challenge.

• Self-coaching and the power to change.

• Coaching and influencing upwards.

• Risk and its management.

Unit 3:

Organisational Behaviour and Human Resources:

• Organizational form: Culture, climate, values and norms.

• Team and group dynamics.

• Assigning responsibilities.

• Deputize to free up time.

• Fundamentals of human resource management.

• Appraisal and reward.

• Learning and development.

Unit 4:

Key Management Competencies: Prioritisation, Time Management, and Delegation:

• Balancing the important and the urgent.

• Setting personal goals.

• Creating time from nothing.

• Batching and how it can win back time.

• Income-producing activities.

• Getting things done through other people.

• Delegation and empowerment.

• Management case study.

Unit 5:

Linking Management to Leadership: Influence, Motivation, and Trust:

• Negotiation and persuasion: the pillars of influence.

• The secret six in business negotiation.

• The nature of motivation.

• The trust bank account.

• Ethics.

• Personal leadership style.

• Balancing work and home life.