Euro-training Center
 Process Troubleshooting and Problem Analyze and Solving O386 QR Code
Share (29) Like Download Brochure (PDF) Dates and locations

Process Troubleshooting and Problem Analyze and Solving



Excellent Troubleshooting skills are considered a core competency for 'Best-in-Class' industrial companies. If your company’s goals include minimizing downtime then this workshop is a must because it delivers rapid, safe Troubleshooting.

Course Objectives:

At the end of this course the participants will be able to: 

  • Apply the appropriate knowledge and cross-functional resources in addressing issues.
  • Consider alternatives and chooses the best, workable solution (i.e., considers the pros and cons, trade-offs, timing, available resources).
  • Make effective decisions by balancing analysis with decisiveness.
  • Fully understand problems by gathers relevant information.
  • Integrate information from a variety of sources to arrive at optimal solutions.
  • Apply accurate logic to facts; detects inaccuracies or flaws in reasoning.
  • Create alternative ideas & innovative thinking.
  • Focus on how to become a 'Top Gun' Troubleshooter
  • Develop a structured approach to Troubleshooting and Problem Solving which uses common terminology and shared understanding
  • Point the way to Continuous Improvement in the way you run your processes and make incremental efficiency gains
  • Understand the difference between having techniques manual on the bookshelf - and actually making it work
  • Identify the "motivated" people who should be the champions of Troubleshooting and Problem Solving - and who should just follow
  • Understand work practices which "allow" success in Troubleshooting and Problem Solving

Targeted Audience:

  • Employees who are responsible for leading and directing people to achieve and improve productivity levels
  • Those faced with the challenge of solving plant-related problems
  • Production, Maintenance Engineering, and Process Engineering personnel
  • Supervisors who are involved in the Operations / Maintenance function
  • Planners, Coordinators, Engineers, and Technologists

Course Outlines:

Unit 1: Concepts:

  • The nature of process problems affecting performance
  • Performance defined in terms of generic variables: Speed; Quality; and Cost
  • Effort inputs in context - Asset-based or Business Process-based
  • Structured approach - The Operations Process redefined
  • Configuration; Operation; and Optimization
  • Maturity Indexing: Planning; Control, Congruence, Empowerment
  • 6 Big Losses, 7 Wastes

Unit 2: Tools and Techniques - Practical Experience:

  • Interactive and Dynamic variable relationships analysis
  • Techniques introduction
  • Tools introduction
  • Problem Analysis
  • Practical Use of Tools and Techniques
  • Case Studies
  • Tools & Techniques - selecting the right one

Unit 3: People Issues:

  • Working practices - empowerment or impairment?
  • Group dynamics
  • Individual motivators
  • Developing Troubleshooting and Problem-Solving skills
  • Managing change

Unit 4: Operator, Maintainer, Designer Interface:

  • Cross-functional and Teamworking
  • Introduction to the Theory of Inventive Problem Solving
  • Auditing your process to a dynamic standard
  • Effect of Maintenance/Operations strategy
  • Development of Standards and Key Performance Indicators
  • Life Cycle Costing, Design for Operation, Design for Maintenance

Unit 5: Open Forum:

  • Revisit Concepts, Tools, and Techniques
  • Your Problems - Case Studies
  • Your Action Plan
  • Wrap up

Select training course venue