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Prosci Change Management



The Prosci Change Management Certification Program provides you with the resources, expertise, and assistance you need to lead future change successfully.

You will use Prosci's methodology and the ADKAR Model for one of your ongoing projects during this five-day experiential program. You and your peers can discuss problems, ideas, and insights in addition to learning Prosci's best practices approach to change management and getting access to our leading technologies. Prosci Certified Change Practitioner status is attained by graduates.

Course Objectives

At the end of this course, participants will be able to:

  • Define change management.
  • Describe the advantages of change management.
  • Use the Prosci ADKAR® Model to aid individual change
  • Employ the Prosci 3-Phase Method to organizational change
  • Engage in roles that promote the success of change
  • Provide the framework for a change management plan to handle a particular project.


Targeted Audience:

  • Change leaders
  • Project managers
  • Change Management practitioners
  • Continuous improvement specialists
  • IT professionals
  • Human Resources business partners
  • Organizational Development professionals
  • Project team members

Course Outline

Unit 1:

  • Introduction to Change Management
  • Introduction to Leading Change
  • Introduction to ADKAR
  • Thriving Through Change

Unit 2:

  • Foundation
  • PCT Model
  • ADKAR Model
  • Prosci 3-Phase Process: Phase 1 – Prepare Approach
  • Knowledge Check

Unit 3:

  • Prosci 3-Phase Process: Phase 1 – Prepare Approach
  • Prosci 3-Phase Process: Phase 2 – Manage Change
  • Knowledge Check
  • Prosci 3-Phase Process: Phase 3 – Sustain Outcomes
  • Next Steps and Evaluation

Unit 4:

  • Assess Risk
  • Deal with Resistance
  • Resources
  • Roles
  • Roadmap
  • Plan and Act
  • ADKAR® Blueprint

Unit 5:

  • Create CM Plan(s)
  • Track Performance
  • Adapt Action
  • Review Performance
  • Activate Sustainment
  • Transfer Ownership


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