Euro-training Center
 Facilities Management M3 QR Code
Share (34) Like Download Brochure (PDF) Dates and locations

Facilities Management



This training program provides participants with the essential skills and knowledge needed to oversee and maintain the physical infrastructure of an organization. Through hands-on learning and theoretical instruction, participants learn to enhance efficiency, reduce costs, and ensure the smooth functioning of facilities.

Program Objectives:

At the end of this program, the participants will be able to:

  • Evaluate the current state of the delegates’ facilities management process.

  • Understand the need for a proper operational & maintenance control center.

  • Learn how to draw up a (preventive) maintenance concept, based on risk.

  • Improve strategies to decide when and what to contract out.

  • Accomplish an outsourcing strategy which helps you in realizing better results.

  • Learn how to monitor performance and results.

  • Understand how to operate and maintain their facilities as a "business within a business".

  • Learn how to be able to share experience and knowledge with others.

Targeted Audience:

  • Facilities managers.

  • Building managers.

  • Risk department.

  • Administration department.

Program Outlines:

Unit 1:

Overview of Facilities Management:

  • The Facilities Management process.

  • Facilities Management as "a business within a business".

  • Facilities planning.

  • Facilities realization.

  • Facilities operations & maintenance.

  • Individual assessment - the current state of your facilities management process.

Unit 2:

The Basic Elements of Facilities Management:

  • Strategic & annual planning.

  • Design, build and maintain recycle.

  • Operations & Services.

  • Work planning & control.

  • Maintenance & repair.

  • Information management.

Unit 3:

Preventive Maintenance & Maintenance Strategy:

  • Understanding risk.

  • Risk-Based Maintenance - the methodology.

  • Seven steps in developing an efficient and risk-based maintenance strategy.

  • Defining maintenance tasks.

  • Case study.

  • Typical inspection & maintenance tasks for utilities.

Unit 4:

Outsourcing and Contracting:

  • What to outsource and what not.

  • Choosing the right contractor.

  • How to manage this.

  • Contract types.

  • The contracting cycle.

  • Service level agreements.

Unit 5:

Performance Monitoring & Benchmarking:

  • Continuous improvement.

  • Target setting as a starting point.

  • Monitoring performance: develop and use Key Performance Indicators.

  • The Facilities Management Balanced Scorecard.

  • Benchmarking: how to set up a benchmark study.

Select training course venue