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Middle Manager Development



The Middle Manager Development training program is a comprehensive initiative aimed at equipping mid-level managers with the skills and knowledge necessary to excel in their roles. Through a blend of theoretical learning and practical exercises, participants gain insights into leadership, communication, problem-solving, and decision-making.

Program Objectives:

At the end of this program, the participants will be able to:

  • Demonstrate effective leadership skills, including communication, motivation, and conflict resolution.

  • Implement strategic thinking and decision-making techniques to achieve organizational goals.

  • Foster a culture of collaboration, innovation, and continuous improvement within their teams.

  • Manage and develop talent, including performance evaluation, coaching, and mentoring.

  • Navigate complex organizational dynamics and contribute to strategic initiatives and change management efforts.

  • Drive operational excellence and achieve sustainable results in their respective areas of responsibility.

Targeted Audience:

  • Mid-level managers seeking to enhance their leadership capabilities and management skills.

  • Supervisors and team leaders transitioning into middle management roles.

  • Professionals aspiring to advance their careers into middle management positions.

  • Employees tasked with leading teams and departments within their organizations.

  • Managers looking to develop a deeper understanding of organizational dynamics and strategic decision-making.

Program Outlines:

Unit 1:

Moving from Management to Leadership:

  • The Difference between Management and Leadership.

  • Appreciating the Five Essential Leadership Approaches.

  • Displaying Transformational Leadership Behaviours.

  • 21st Century Leadership Requirements.

  • Leadership and Emotional Intelligence (EI).

  • Leadership and Organisational Political Skills.

Unit 2: 

Understanding Yourself, Others & Organisational Cultures:

  • Determining Your Own and Other’s Personality Preferences.

  • Using Personality Insights to Powerfully Influence Others.

  • The Origin of Our Personal Attitudes and Resulting Behaviour.

  • Understanding the Nature and Types of Organisational Culture.

  • Signs of a Healthy Organisational Culture.

  • Maintaining a Supportive Organisational Culture.

Unit 3:

Developing and Leading Your Team:

  • Understanding Team Roles and Playing to Your Staffs’ Strengths.

  • Team Formation Stages and Team Dynamics.

  • Displaying the Relevant Team Leadership Style For Your Staff.

  • Motivation Techniques for Greater Commitment and Performance.

  • Knowledge Workers and the Psychological Contract.

  • Providing Effective Feedback and Criticism.

Unit 4: 

Managing and Motivating Your Staff:

  • Delegating Effectively.

  • Setting Goals, SMART Objectives, and Personal Outcomes.

  • Running Performance Appraisals that Really Work.

  • Coaching, Mentoring, and On-the-Job Training.

  • Praising Effectively by Acknowledging and Celebrating Achievements.

  • Managing Upwards and Saying ‘No’ Skillfully.

Unit 5:

 Managing Change and Yourself Successfully:

  • Understanding the Impact of Change On Your Staff.

  • The Traditional Management of Change in Organisations.

  • Managing Change More Effectively Using Insights From Neuro-science.

  • Proactively Managing Your Career.

  • Displaying Executive Presence, Gravitas and Confidence.

  • Developing and Implementing a Personal Action Plan.

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