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Tools for Highly Effective Managers



This training program equips participants with a comprehensive toolkit to enhance their managerial effectiveness. By mastering these tools, participants are empowered to drive productivity, foster team collaboration, and lead with confidence in diverse professional settings.

Program Objectives:

At the end of this program, the participants will be able to:

  • Develop Foundational Management Skills: Understand and cultivate the necessary skills for new managers/supervisors, including strategic thinking and effective decision-making.

  • Master Strategic Goal Setting: Learn the importance of managing strategic thinking and acquire proficiency in setting goals and planning efficiently.

  • Foster Customer-Centric Management: Develop the ability to establish a customer focus in management while enhancing interpersonal techniques for better relationships.

  • Enhance Effective Team Dynamics: Apply concepts of team building, team performance, and motivation to foster productive teamwork.

  • Improve Resource Management Efficiency: Learn and implement time management techniques, grasp stakeholder management principles, and refine communication methods to achieve performance standards and objectives.

Targeted Audience:

  • Head of Departments.

  • Managers Among All Managerial Levels.

  • Supervisors.

  • Employees who are being prepared to be promoted to a managerial or supervisory role.

Program Outlines:

Unit 1:

 How To Lead Your People:

  • Definition of a Leader vs Definition of a Manager.

  • Difference between a Leader and a Manager.

  • Tomorrow's Company versus Yesterday's Company.

  • 6 Leadership Styles.

  • Attributes of Leaders.

  • Leadership Tension.

Unit 2:

How To Think Strategically:

  • Strategic Thinking Defined.

  • 4 Levels of Strategic Thinking.

  • The Strategy/Operations Relationship.

  • Strategic Thinking Leading to Strategic Management.

  • 3 Ws and 2 Hs.

Unit 3:

How to Solve Problems & Make Effective Decisions:

  • 5 Key Steps in decision-making.

  • The ADADA Model.

  • Barriers to Effective Decision-Making.

  • The "Ishikawa" Model in Problem-Solving.

  • Man-Method-Material-Machine.

  • Basic Steps & Rules in Problem-Solving.

Unit 4:

How to Manage Time:

  • Recording Time, Analyzing Time, and Planning Time.

  • Managing your Roles and not your Time.

  • The Yearly Planner.

  • The Weekly Worksheet.

  • The Daily Work Plan.

  • Checklist for effective use of time.

Unit 5:

How to Stay Stressfree & Well:

  • Two Types of Stress.

  • Signs & Symptoms of Stress.

  • How to Manage Stress.

  • Type 'A' and Type 'B' Personality.

  • Managing Your Health.

Unit 6:

How to Build Great Teams:

  • Building Relationships: Demonstrating respect for others' views and actions while fostering sensitivity to their needs and feelings.

  • Motivating and Empowering: Encouraging and stimulating individuals through a wide range of incentives and by using power and authority judiciously.

  • Developing Capabilities: Evaluating and enhancing people's skills and abilities to set achievable yet challenging objectives.

  • Inspiring Commitment: Communicating a compelling vision and fostering a commitment to a specific course of action.

  • Promoting Productivity: Utilizing various techniques to boost morale and productivity within the team or organization.

Unit 7:

How to Communicate & Interpersonalise:

  • How should I communicate?

  • Types of Non-Verbal Communication.

  • Communication Skills.

  • Presentation Skills: 6 Key Steps.

  • Do's and Dont's on Delivery.

Unit 8:

How to Delegate & Empower:

  • Delegation vs. Empowerment: Understanding the distinction and significance of each approach.

  • Delegating Effectively: Exploring the reasons for delegation, its benefits, and common pitfalls.

  • The Delegation Process: Identifying activities involved and implementing a structured approach for effective delegation.

  • Importance of Empowerment: Recognizing the value of empowerment, its benefits, and strategies for implementation.

  • Empowering the Workforce: Guidelines and specific techniques to empower employees and foster a culture of autonomy and responsibility.

Unit 9:

How to Encourage Innovation & Creativity:

  • Can Creativity be Taught?

  • Right Brain and Left Brain Thinking.

  • How Creative Are You?

  • 8 Steps to Developing Creative Thinking Skills.

  • 10 Barriers to Creativity.

  • 12 Questions to Spur the Imagination.

  • 8 Steps towards stimulating a creative environment.

Unit 10:

How to Focus on Result through Your People:

  • Strategic Goal Setting: Planning, prioritizing, and focusing on objectives to address both challenges and opportunities.

  • Excellence in Execution: Striving for excellence by actively seeking improvement and using change as an opportunity for growth.

  • Setting High Standards: Establishing and communicating high expectations, setting demanding goals for oneself and others.

  • Detail-oriented Approach: Focusing personal attention on specific details while benchmarking against industry standards.

  • Adaptability in Ambiguity: Setting objectives in uncertain and complex situations, embracing change as a chance for enhancement.

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