Improvement of Soft Development Skills
Overview:
Introduction:
This training program focuses on enhancing participants' proficiency in interpersonal, communication, and leadership skills essential for professional success. It cultivates a well-rounded skill set that empowers individuals to excel in teamwork, collaboration, and leadership roles.
Program Objectives:
At the end of this program, participants will be able to:
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Demonstrate advanced communication and negotiation skills.
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Exhibit strong interpersonal skills and empathy.
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Showcase leadership and management abilities.
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Display entrepreneurship and initiative-taking capabilities.
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Demonstrate adaptability and continuous learning skills.
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Utilize effective teaching and training techniques.
Targeted Audience:
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Managers.
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Communication managers.
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Research and development.
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Human resource.
Program Outlines:
Unit 1:
Precision in Skill Development:
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Identify the skill desired specifically.
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Determine what you want the end goal to be.
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Rely on others rather than yourself.
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Track the items in a meaningful time frame.
Unit 2:
Enhancing Performance and Satisfaction:
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Increased productivity.
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Improved customer service.
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Increased self-confidence.
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Increased retention rates.
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Improved job satisfaction.
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Increased loyalty from customers.
Unit 3:
Essential Communication and Leadership Skills:
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Communication skills are almost always high on the 'essential skills' list in any job advertisement.
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Making Decisions.
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Self-Motivation.
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Leadership Skills.
Unit 4:
Vital Skills for Effective Teamwork and Problem Solving:
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Team-Working Skills.
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Creativity and Problem Solving Skills.
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Time Management and ability to work under pressure.
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Positive attitude.
Unit 5:
Evaluation Methods for Continuous Improvement:
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Self-assessment questionnaires.
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Informal feedback from peers and managers.
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Focus groups.
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On-the-job observation.
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Actual job performance key performance indicators (KPIs).