Mastering Workload Management

Introduction:

This training program is designed to equip participants with the skills necessary to effectively handle diverse workloads and time-sensitive responsibilities. By honing these essential competencies, participants are empowered to enhance productivity, streamline workflow, and achieve optimal results in their professional endeavors.

Program Objectives:

At the end of this program, participants will be able to:

• Apply the skills necessary to get work completed on time.

• Use effectively, basic project planning tools to plan and schedule work.

• Identify key stakeholders and understand how to gain their support and input.

• Use positive communication & influencing techniques to ensure work is completed on time.

• Appreciate & engage colleagues to gain their commitment and support.

Targeted Audience:

• Team leaders, supervisors, section heads, and managers.

• Professionals who have an interest in a management position.

• Project, purchasing, finance & production officers and personnel.

• Technical professionals including those in Maintenance, Engineering & Production.

• Secretaries, clerks, administrative and support staff.

• Employees who juggle multiple tasks and deadlines.

Program Outlines:

Unit 1:

 Introduction of Work Task Concepts:

• Understanding the role of self-management in managing tasks.

• Overview and context of task management.

• Identifying reasons for the current focus in business on managing tasks.

• Understanding how work is accomplished in organizations.

• Identifying the role of strategic management in the leadership of tasks.

• Understanding the role of organization type in task management.

Unit 2: 

Importance of Planning in Management of Tasks:

• Clarifying goals, objectives, assumptions, and constraints in work.

• Integrating a scope, work structure, and management plan in assignments.

• Learning to identify and manage stakeholders.

• Identifying risk techniques that affect tasks, priorities, and deadlines.

• Understanding how to develop clarity of purpose and objectives in task assignments.

• Identifying the skills necessary to lead and manage work tasks.

Unit 3: 

Setting Priorities & Deadlines in our Time Management:

• Using the manner we approach work as an initial time management plan.

• Planning for time management, scheduling, and meeting deadlines.

• Integrating time management into the development of priorities.

• Making the most from meetings, e-mails, interruptions, and transition time.

• Developing a personal plan, with a ‘to do’ list and priorities.

• Dealing with time wasters, procrastination, and bosses.

Unit 4: 

Skills Required to Deal with People in our Work Assignments:

• Identifying the skills required to obtain the help of others on tasks.

• The importance of understanding our ways of working with others.

• The importance of interpersonal skills in the accomplishment of tasks.

• Identifying interpersonal work styles of self and others.

• Understanding task flexibility and versatility in people leadership.

• Learning how to work better with others to have productive work.

Unit 5: 

Personally Managing Tasks to Implement Change:

• Learning techniques to use communication for success in tasks.

• Understand the characteristics of proper communication.

• Identifying methods to deal with human change patterns.

• Developing a personal plan to become more effective with self-management.