Introduction:

Influence and negotiation are institutional competencies that support structured decision making, stakeholder alignment, and strategic communication. These functions are guided by psychological, organizational, and procedural frameworks that reinforce credibility, trust building, and outcome coordination. This training program introduces models for influence, audience analysis, negotiation planning, conflict resolution, and collaborative alignment. It emphasizes the institutional use of structured communication and negotiation techniques in various strategic contexts.

Program Objectives:

By the end of the program, participants will be able to:

Identify structural frameworks for influence and persuasion in organizational environments.
Evaluate communication models that support credibility, alignment, and trust-building.
Analyze negotiation principles, planning models, and engagement strategies.
Explore structured approaches for collaborative problem solving in negotiation settings.
Use institutional frameworks for sustaining long term negotiation outcomes.

Targeted Audience:

Strategic planning professionals.
Public affairs and stakeholder engagement personnel.
Business development and partnership managers.
Department leaders and unit supervisors.
Professionals involved in negotiation, coordination, or high-stakes communication.

Program Outline:

Unit 1:

Foundations of Influence and Persuasion:

Institutional concepts of influence and persuasion models.
Psychological and social frameworks influencing decision structures.
Audience analysis techniques for stakeholder alignment.
Role of emotional intelligence in structured influence strategies.
Credibility building models for institutional trust relationships.

Unit 2:

Mastering Influence Techniques:

Context based influence technique selection frameworks.
Verbal and non-verbal communication alignment structures.
Narrative development principles for stakeholder engagement.
Active listening models supporting influence effectiveness.
Adaptation strategies for diverse audience contexts.

Unit 3:

Strategic Negotiation Principles:

Core principles and phases of institutional negotiation.
Models for situational assessment and structured negotiation preparation.
Institutional strategies for conflict navigation and issue framing.
Negotiation style typologies and their strategic implications.
Collaborative alignment models and rapport building structures.

Unit 4:

Creative Problem Solving in Negotiation:

Frameworks for solution development in dynamic negotiation scenarios.
Institutional coordination in team based negotiation environments.
Structural responses to competitive negotiation dynamics.
Patience and persistence as governance tools in negotiation pacing.
Institutional review models for negotiation outcome analysis.

Unit 5:

Achieving Win-Win Outcomes:

Strategic structures for mutual value creation in negotiations.
Closure systems for agreement validation and decision documentation.
Evaluation methods for ongoing improvement in influence systems.
Models for post negotiation engagement and institutional continuity.
Power dynamics frameworks within formal negotiation structures.

Influence Skills and Developing Negotiation Strategies

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Company Information

Person Responsible for Training and Development