Introduction:

This program is designed to prepare participants for the certification exam only.

The Certified Performance Management Professional (CPMP) designation reflects institutional expertise in structuring, aligning, and sustaining performance systems across strategic and operational levels. It emphasizes the frameworks needed to translate objectives into measurable indicators and decision structures. This training program introduces models for designing performance systems, setting targets, interpreting metrics, and integrating evaluation structures.

Program Objectives:

By the end of this program, participants will be able to:

Classify the institutional components of effective performance management systems.
Explore indicator structures, performance metrics, and result measurement frameworks.
Analyze alignment models between strategic objectives and operational indicators.
Evaluate performance monitoring structures, feedback mechanisms, and reporting tools.
Prepare for the certification exam.

Targeted Audience:

Strategy and performance management specialists.
Corporate planning professionals.
Department and unit managers.
Quality and KPI analysts.

Program Outline:

Unit 1:

Foundations of Performance Management:

Core elements of organizational performance frameworks.
Strategic versus operational performance structures.
Institutional roles and responsibilities in managing performance.
Governance links between strategy execution and performance oversight.
Limitations of performance systems and structural risk areas.

Unit 2:

KPIs and Indicator Frameworks:

Typologies of key performance indicators and classification structures.
Indicator relevance to outcomes, outputs, and activity-level metrics.
Criteria for effective KPI selection and institutional alignment.
Balanced Scorecard frameworks and performance dimension mapping.
How to interpret leading and lagging indicators across levels.

Unit 3:

Alignment and Integration Models:

Cascading strategies from corporate goals to department indicators.
Horizontal alignment techniques between interdependent units.
Importance of integrating performance frameworks into strategic planning cycles.
Key steps used for linking performance systems to budgeting and resource allocation.
Cross functional coordination principles in multi-unit performance environments.

Unit 4:

Monitoring, Evaluation, and Reporting Structures:

Monitoring methods and frequency classification.
Evaluation criteria for KPI progress and institutional impact.
Tools for performance dashboards and summary reports.
Feedback mechanisms for internal and external reporting.
Governance structures for continuous performance oversight.

Unit 5:

CPMP Exam Preparation:

Overview of the CPMP exam structure and content domains.
Reviewing key topics and concepts covered in the exam.
Sample exam questions and their potential answers.
Resources and materials for further study.

Note: This program is designed to prepare participants for the certification exam only.

Certified Performance Management Professional CPMP