Introduction:

Accounts receivable and credit policy management play a vital role in ensuring liquidity, profitability, and financial stability within organizations. Effective management of receivables supports sustainable cash flow, minimizes credit risk, and strengthens customer relationships through structured financial governance. This training program provides analytical frameworks for designing and implementing credit policies that balance business growth with risk control. It also explores monitoring models, performance indicators, and institutional procedures that link receivable management to overall financial efficiency.

Program Objectives

By the end of this program, participants will be able to:

• Analyze the structural and financial significance of accounts receivable in business performance.

• Evaluate principles and frameworks for developing sound credit policies.

• Classify techniques for monitoring credit risk and optimizing receivable turnover.

• Determine institutional methods for effective collections, billing, and dispute resolution.

• Assess the relationship between credit management and long term financial sustainability.

Target Audience:

• Finance Managers.

• Credit Analysts.

• Accounts Receivable Professionals.

• Financial Controllers.

• Business Owners.

Program Outline:

Unit 1:

Accounts Receivable:

• Institutional role of accounts receivable within financial operations.

• Relationship between receivables and cash flow stability.

• Core elements of effective receivable management systems.

• Analytical methods for tracking and forecasting outstanding balances.

• Financial indicators and techniques to improve receivables turnover.

Unit 2:

Developing Effective Credit Policies:

• Foundational principles for formulating credit policies and guidelines.

• Key steps used for structuring credit terms, limits, and approval processes.

• Risk based approaches to credit evaluation and customer classification.

• Governance procedures for dispute resolution and collections.

• Integration of credit policy with corporate financial strategy.

Unit 3:

Optimizing Credit Management:

• Strategic approaches to credit risk mitigation and monitoring.

• Digital tools and technologies supporting credit evaluation.

• Key steps for implementing credit management software and analytical dashboards.

• Institutional standards for maintaining long term customer credit relationships.

• Policy enforcement mechanisms that balance risk and commercial opportunity.

Unit 4:

Managing Accounts Receivable:

• Systematic invoicing, billing, and payment tracking processes.

• Techniques for reducing days sales outstanding (DSO) and improving liquidity.

• Structured approaches to collections, reminders, and escalations.

• Procedures for addressing overdue and delinquent accounts.

• Reporting structures and performance measurement for receivable portfolios.

Unit 5:

Enhancing Financial Performance through Credit Management:

• Alignment of credit management with financial planning and forecasting.

• Credit policies’ impact on revenue stability and cash flow.

• Frameworks for linking receivable efficiency with profitability ratios.

• Role of credit governance in improving working capital performance.

• Continuous improvement and compliance mechanisms in financial operations.