Introduction:

Operational risk management is a critical discipline that enables financial institutions to identify, assess, monitor, and manage risks arising from internal processes, people, systems, and external events. It integrates operational risk governance, internal controls, risk assessment, regulatory compliance, business continuity, incident management, and organizational resilience to strengthen financial stability and operational effectiveness. This training program explores operational risk management frameworks, risk assessment methodologies, governance structures, monitoring systems, and regulatory practices aligned with internationally recognized banking standards and supervisory expectations. It provides an institutional perspective on how effective operational risk management strengthens organizational resilience, enhances regulatory compliance, improves operational performance, and supports sustainable financial institution governance.

Program Objectives:

By the end of this program, participants will be able to:

• Analyze operational risk management frameworks within financial institutions.

• Evaluate operational risk governance, assessment, and mitigation approaches.

• Assess operational risk monitoring, incident management, and reporting frameworks.

• Examine regulatory compliance, internal control, and business continuity practices supporting operational risk management.

• Explore strategic approaches that strengthen operational resilience and enterprise risk governance.

Target Audience:

• Risk Management Professionals.

• Compliance Officers and Internal Auditors.

• Financial Operations Managers.

• Banking Professionals involved in Risk Management.

• Executives responsible for Risk Governance and Regulatory Compliance.

Program Outline:

Unit 1:

Foundations of Operational Risk Management:

• Operational risk principles and classifications.

• Sources of operational risk.

• Operational risk governance frameworks.

• Basel operational risk requirements.

• Organizational impact of operational risk.

Unit 2:

Operational Risk Governance and Control Frameworks:

• Operational risk management frameworks.

• Risk governance and accountability structures.

• Risk appetite and tolerance frameworks.

• Internal control systems.

• Operational risk policies and governance.

Unit 3:

Operational Risk Assessment and Mitigation:

• Operational risk identification methodologies.

• Risk and Control Self-Assessment (RCSA) frameworks.

• Key Risk Indicators (KRIs).

• Operational risk mitigation strategies.

• Scenario analysis frameworks.

Unit 4:

Operational Risk Monitoring and Incident Management:

• Operational risk monitoring frameworks.

• Operational risk reporting systems.

• Incident and loss event management.

• Operational resilience and recovery frameworks.

• Assurance and oversight mechanisms.

Unit 5:

Regulatory Compliance and Emerging Operational Risks:

• Regulatory compliance frameworks.

• Basel operational risk standards.

• Cyber and technology risk governance.

• Artificial intelligence and data analytics in operational risk.

• Emerging trends in operational risk management.