Introduction:

This training program delves into advanced strategies and contemporary approaches in industrial relations (IR) and employee relations (ER), enabling professionals to stay ahead in a dynamic environment. It empowers participants to implement effective IR and ER practices and drive organizational success.

Program Objectives:

By the end of this program, participants will be able to:

Understand the principles and practices of industrial and employee relations.
Develop strategies for managing workplace conflicts and negotiations.
Implement effective communication and engagement techniques.
Utilize best practices for maintaining positive labor relations.
Align IR and ER strategies with organizational goals.

Targeted Audience:

HR Managers.
Employee Relations Specialists.
Labor Relations Managers.
Organizational Development Professionals.
Senior HR Executives.

Program Outline:

Unit 1:

Fundamentals of Industrial and Employee Relations:

Understanding industrial relations principles.
The role of employee relations in organizational success.
Key stakeholders in industrial relations.
The legal framework governing IR and ER.
Historical context and evolution of labor relations.

Unit 2:

Conflict Management and Negotiation Strategies:

Identifying sources of workplace conflicts.
Techniques for conflict resolution.
Negotiation strategies and tactics.
Mediation and arbitration processes.
Case studies on successful conflict management.

Unit 3:

Communication and Engagement Techniques:

Effective communication strategies in the workplace.
Employee engagement best practices.
Building trust and transparency with employees.
Techniques for fostering a positive work culture.
Tools for measuring employee engagement.

Unit 4:

Maintaining Positive Labor Relations:

Strategies for maintaining positive labor relations.
The role of unions and collective bargaining.
Handling grievances and disciplinary actions.
Employee representation and advocacy.
Best practices for labor-management cooperation.

Unit 5:

Aligning IR and ER Strategies with Organizational Goals:

Integrating IR and ER with business strategy.
Aligning labor relations with organizational objectives.
Utilizing HR analytics in industrial and employee relations.
Communicating IR and ER strategies to stakeholders.
Future trends in industrial and employee relations.

Transformational Industrial IR and Employee Relations ER

Delegate Information

Company Information

Person Responsible for Training and Development